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Michigan Kitchen Distributors

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Marshall, United States

mkdkitchens.com
Countertop storeCabinet maker· Countertop store· Cabinet store· Kitchen remodeler

Michigan Kitchen Distributors Reviews | Rating 4.4 out of 5 stars (5 reviews)

Michigan Kitchen Distributors is located in Marshall, United States on 106 Oliver Dr. Michigan Kitchen Distributors is rated 4.4 out of 5 in the category countertop storecabinet maker in United States.

Address

106 Oliver Dr

Phone

+1 2697815131

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair servicesService guarantee

Open hours

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Roger G

Finally settled on a solid top counter top, after they refused to place the seams on the laminate counter top we wanted where we wanted them and refused to guarantee their work. Just an extra 800. They came and measured for the second time and almost three months after the cabinets were installed, they came and installed the counter top. Just to find out it was not made property and was oversized. Almost a month later they came out to fix the problem only to discover the original installers cracked the face of one of our brand-new cabinets with a screw and then turned our house into their personal factory floor. Shaving the counter top down in our kitchen in February. The windows were all closed and the dust was everywhere in the house and all over the cabinets. They explained they were doing in the kitchen because they did not have any saw horses with them to take it out side. I loaned them mine and told them to take it out side and they were going to clean up the mess. Dust on all the furniture, pots and dishes in the kitchen, all over the throw rug and all suspended in the air just for us to breath and clog our furnace filter and to settle all over our funiture and wood floors. I would never recommend this company for any work on any house anywhere. The photos are attached for my proof of what I said above. I gave them a one star only because I could not give them no stars and post this review.

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Sherry Stevens

We love our granite counters. Thank you so much. We experience great communication during the pandemic and the installers were great. They answered all our questions and were very informative. We choose gray wave and it looks amazing. We didn't go to the store to look at the slabs and just went with our gut on what we liked from the samples. So happy we did. Also went with the enhanced seam for an area that would be easily seen and it looks AWESOME!! Totally worth the extra cost. I also appreciate the gentleman that came out to take measurements. He recommended the Shark nose edge and I LOVE it. So glad he told us about it because I had never heard about it before. Everyone that comes over comments on it and how good it looks.

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Claudia Alejandra

Awesome job! I was worried my seam would be noticeable but it is not. He did an excellent job! There’s a small marking on the stone but that could have been there before manufacturing? Not sure. I cannot count it against the company..they installed it so well..I can overlook the small marking. Great communicating with me as they answered all my questions prior to installation. I’m a happy customer!

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Estin Cantrell

They did good work, but if anything goes wrong take pictures! They broke our plumbing and did not say anything. It was an easy fix so I did it myself. I got a call from them to find out how my satisfaction was. After playing phone tag for 4 days I got thought. She was nice but kept saying that “it wasn’t like their installers” and “we will send you a 50.00 gift card”. I just wanted to let them know what happened. Supposedly, we were supposed to sign documentation at the completion of the installation of the countertop. They did not let us know there was/did not offer any documentation to sign. Update to come as I get them. Update: I spoke with their customer service representative again and she assured me that the situation with the installers would be handled. I genuinely believe it will be or at least I hope. If you mess up in someone’s house the right thing to do is at least tell them. That is all I wanted out of the situation was for them to just tell me that they messed up. So that I would be able to fix it in a timely manner. If I could give a five star to customer service I would but unfortunately it is a review of the whole company. One of the biggest part for this company is the installers at least from my customers perspective. So my review will stay at a one star.

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Kevin Thompson

Fantastic customer service. Finished product was incredible. Would highly recommend MKD.

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