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Modena Apartments

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Phoenix, United States

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Modena Apartments Reviews | Rating 3 out of 5 stars (4 reviews)

Modena Apartments is located in Phoenix, United States on 815 N 52nd St. Modena Apartments is rated 3 out of 5 in the category apartment buildingapartment complexapartment rental agencycondominium rental agencyproperty management company in United States.

Address

815 N 52nd St

Phone

+1 6026413074

Accessibility

Wheelchair-accessible entrance

Open hours

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Amanda Smithey

I have been living at Modena Apartments for 2 years now. They have been working really hard on renovations since I have moved in, and I have been in an older unit since my move-in date. I will say that having older appliances is not easy, but I haven't had any issues with getting my things fixed or upgraded if need be. I use the Resident Portal often and feel they are great at responding to service request you submit through there. With that being said, some times I do have to go up to the leasing office because they are UNDERSTAFFED. The current employees are GREAT! They just need some help, Modena is a very large complex with A LOT of units. With the all units and rates that they are charging people to live here, you'd think you'd be able to have the means to make sure they have more help up front. Lindsy, Jonah, Taylor, and Candace are so professional, friendly, and helpful every single time I call, visit, or need anything from the Leasing Team. I have decided to renew my lease for another year here and actually get to be in one of the new renovated apartments! I surely appreciate the team for helping me through the process too! Please give them a raise and hire more help for them :) P.S. The community here is so nice as well. If you're looking to move to a friendly, quiet, peaceful, beautiful location. This is it. Not to mention the Botanical Gardens and Papago Park that is right in your backyard.

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Matej Matic

Woke up yesterday morning to this gem. This is the second time my vehicle has been tampered with on the property. However, this time, a lot more costly as this was my work van. At least 1,000 worth of tools were stolen as a result. And believe me, I understand there is always a risk when leaving your tools outside of a garage but it's just simply disappointing when the only help the office gives you is to file a police report as if that is not common sense. Lets be clear, theft can happen anywhere and at anytime, but Modena does not even have a proper system to deter petty thefts from continuously happening (i.e. overnight security, surveillance cameras). All the money in the world for resurfacing their buildings and adding amenities while slowly but surely raising our rent but nothing for making sure our property stays safe. There is no need for a generic response as the damage has already been done and my tools will never be recovered. But if you ask me how this place needs improvement, overnight security (which makes complete sense due to the area we live in and the sheer size of the complex) and having surveillance cameras wouldn't hurt.

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Nathan Nassoiy

I chose a more expensive apartment by the main pool because I'm in a wheelchair and getting to the pool is difficult for me if I'm not close. The main pool ended up being closed for a whole year because of licencing and remodeling.. I don't know but it was closed. The problem is I'm paying rent based on what amenities were promised by the complex. Regardless of their reasons, 2 summers went by with no main pool. I called in and asked what they were doing about this issues and if they were compensating tenants for the inconvenience. They said no, and then I asked if they were planning to raise my rent as well come the New Year. I was told to speak to a manager when the time came to renew. I did this and was told nothing can be done corporate sets the rates and they still raised my rent. I truly felt a fair way to handle this would be for them to not raise my rent or at least not raise it as much as they did. Which is the most they've raised my rent in 5 years. I really like this place but this situation rubbed me wrong and made me feel like they could care less. They saved a bunch of money not maintaining the main pool for a year, the least they could do is give me some kind of break on my new lease. They always say they can't do anything and it's a corporate decision but I have friends in this complex that didn't even get a raise in their rent.

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Marcus Hemp

Great community -- I feel safe and at home. Community is well kept with great amenities to offer. Complex is quick to respond to any communication.

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