Seattle, United States
118 N 36th St suite a
N/A
+1 2062196427
My fiancee and I arrived to find the cabin filthy with a used soap bar with hair on it in one of the showers, it had a moldy kitchen sink back splash that smelled awful, garbage littered the driveway, cobwebs and spiders were in most the inside corners. The second bathroom toilet overflowed and was backing up into the shower with fecal matter and we were unable to take showers the last day for fear of poo overflow, which ruined the experience for our friends who had just been married at Lake Wenatchee and were supposed to be enjoying a peafull stay with us by the lake, but instead had to deal with the extra stress of this and share 1 bathroom in a '2 bathroom cabin.' This 'company' did very little to remedy the situation and made what was supposed to be a great time, a terrible experience. These acommodations were never as advertised and we will seek all remedys for a full refund. I will update this review when this issue is resolved. I cannot in good conscience reccomend this 'company' to anyone. Legitimate zero stars, avoid this headache and avoid this place at all costs.
like
I paid 545 to stay in Leavenworth for 2 nights. Sadly, the cabin was not cleaned when I arrived and the sinks were not draining and the shower was overflowing with dirty water when it wasn’t even being used. A plumber came out to try to fix it but couldn’t do anything to help. I couldn’t even brush my teeth in the morning because the bathroom sink wasn’t draining. So far no refund and the last email I got said “ we haven’t forgotten you!”.... then no reply. When I wrote to the manager Louisa I got an automated message saying that they’re out of town and won’t be checking email. This company is a scam! I found them through air B and B and they said if you book directly through them then you’ll get 10% off, that was the first red flag. Shame on this company scamming people. That cabin isn’t even livable, and they don’t even care.
As both a guest and a property owner I have been repeatedly impressed by Mysty Mountain Properties. They always provide top notch personal customer service in any situation large or small. The rentals are exceptionally clean and well stocked, communication is easy, calls answered quickly even after hours and they go above and beyond to ensure a terrific experience for all.
Beautiful setting. Hot tub Didn't work, sauna didn't work, cabin had a terrible urine smell that was unbearable. Won't be back.a week has gone by and have not heard anything .been renting cabins for 15 years and have never left a bad review
Bday weekend w/ my husband. Walked in..strong urine smell. Unbearable had to go to the store and get arm and hammer pet carpet deodarizer and a couple of candles. Went to get in the hot tub after Thursday's nights football game and realized it wasn't working.....so disappointed. So decided to use the sauna and that also wasn't working. Called and they had someone come out pretty quickly. But the guy already knew it was broken and said he was waiting for the parts. He said we should be able to get a little bit of a credit so I left my review on the vacasa app 6 days ago with a request to call me haven't heard anything. today is 10/13/19
Deli
The best companies in the category 'Deli'