Portland, United States
36 Brownstone Ave
N/A
+1 8449044319
Was decent until our contract expired - yet they continued to auto deliver, not in the \locked in\ price, but what Valley calls a \variable price\, which means they'll just charge what they want. They charged 3.79 per gallon when the going rate in the area that day was 2.32. They could only remedy this if I re-signed for another contract. Trying to strongarm customers for retention is a horrible business model if you ask me. Would not recommend this company to anyone, stay far - far away.
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Great Service! Wonderful communication prior to the visit by the service tech Joel. I even asked him to get some information for me on what air filter I needed. He took a photo of it and texted it to me directly so I could purchase one today. Thank you, Thank you! Ray & Krissy Proto
GREAT CUSTOMER SERVICE. BRENDA WAS FANTASTIC AND EXTREMELY HELPFUL! I HIGHLY RECOMMEND VALLEY OIL.
Justin arrived on time as promised. He got my heat and hot water up and running in no tine at all. Justin is very knowledgeable, efficient and professional. His help was greatly appreciated. I nominated him for employee of the month. Thanks Justin and Happy New Year!!!
Classic example of a company large enough not to care.I called on a price leader add of 1.74 a gallon if you sign up for auto delivery and of course when the oil is delivered I was charged 1.96. I called to ask what happened and they left a message that it was the delivery man's fault. So the delivery man sets the price?......right. Beware of this company!
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