Premier Plumbing Inc.

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Ankeny, United States

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Premier Plumbing Inc. Reviews | Rating 4.3 out of 5 stars (5 reviews)

Premier Plumbing Inc. is located in Ankeny, United States on 121 SE Shurfine Dr #8. Premier Plumbing Inc. is rated 4.3 out of 5 in the category plumberbathroom remodelerexcavating contractorgeneral contractorkitchen remodeler in United States. Premier Plumbing is a family owned and operated company providing new construction and commercial plumbing services to the Des Moines metro area.

Address

121 SE Shurfine Dr #8

Phone

+1 5159650714

Company size

11-50 employees

Headquarters

Ankeny, IA

Founded

2004

Open hours

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Heather Sanders

I had an issue with my water heater & called Premier. I was very disappointed in the service I got. Two men showed up at my door, I assume one was in training. They were there no more than 12 minutes & said they needed to start the pilot light to fix it. When they left, he charged me over 130. For 12 minutes to do nothing more than light something. He told me there was an office charge, to pay for their receptionist? So, I wrote a check. The next day when I turned on my shower, the hot water was still not on. I called the plumber back. He told me he could come out to light it again. I said that it didn't help the first time so I didn't think I should have to pay again. He said, \Well...\ He was going to charge me again to come out to fix something that didn't work the first time. The next day I found out that I needed a new water heater. Had he told me that the first time, he could have been a good businessman, charged me considerably less or given me the option to buy one of their heaters & I could have gotten a partial discount for their service call. I contacted the Better Business Bureau on this situation, but Premier never contacted me nor the BBB about my partial refund. I don't mind paying a surcharge of 50 or so for there 12 minutes of time, but over 130, to be told they could come again for the same price? THIS IS ONE BUSINESS I WILL NEVER SUPPORT. I am in need of a REAL plumber today to fix my toilet & will never call on them, nor believe anybody else should either.

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Debbie Hamilton

I called Premiere Plumbing as I have used them in the past and again, I was not disappointed. Shane was able to fix my issue by installing a new toilet for me. Will definitely use them again.

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Debbie Smith

Do yourself a favor, and use someone else. Horrible company. Echoing lots of others’ experiences— they overcharged and gave false quotes to my parents, person was there maybe 15 min and maybe tops 25 of parts; and charged my parents upwards of 200. Horrible taking advantage of elderly like that. Do yourself a favor and call a different plumbing company.

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Renee Knoop

We weren't sure what the problem was but we had a leak under our sink. I called Premier Plumbing as their sticker was on the garbage disposal. They came out the same day I called, Ryan was helpful and had the problem resolved within 20 -30 minutes. Later, I got an email that the charges were incorrect. They corrected my account and they applied a discount due to their error. Great service and I will use them again if another plumbing need arises.

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Madison Denkinger

After having a bad experience with another plumbing service, Premier Plumbing was quick to get back to us and help us exchange parts to solve our faucet issue within 24 hours. Will use again in the future!

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