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Raines Property Management INC

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Blacksburg, United States

rainespropertymanagement.com
Apartment rental agencyApartment buildingProperty management companyReal estate agents· Apartment rental agency· Apartment building· Property management company· Real estate agent

Raines Property Management INC Reviews | Rating 1.3 out of 5 stars (5 reviews)

Raines Property Management INC is located in Blacksburg, United States on 1007 N Main St. Raines Property Management INC is rated 1.3 out of 5 in the category apartment rental agencyapartment buildingproperty management companyreal estate agents in United States.

Address

1007 N Main St

Phone

+1 5409510000

Accessibility

Wheelchair-accessible entrance

Open hours

...
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B

Bet Mansfield

We’ve used Raines since our son graduated in 2010 and never had a bad experience. We’ve found them to be professional, competent, and timely. Never had our property vacant. Don’t know what others were expecting but wanted to set the record straight.

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Wendy B

Mold Infested apartment(s) at 401 Green St! I didn't expect quality when my daughter wanted to live near Center Street for her senior year, but I expected it to be at least clean and safe (health wise) and it is neither. Stay away from Green St., Apartments and Raines property management! This mold test is airborne spores from the hallway, not even the bedrooms and bathrooms where the mold is the worst.

J

J Keller

ZERO STARS is my actual rating...ZERO. If you can avoid renting from this office, PLEASE do. They are not responsive. And when they do respond, if ANYTHING needs to be fixed, Raines will charge an emergency fee-even for non-emergencies. Any time you contact that office to ask someone to show up (repairs, walk-throughs, inspections, smoke detector battery replacement; etc), they either won’t come, show up when you leave and charge you, or just charge you at move out. Upon move out, you will be charged 3 figures for the battery and light bulb replacements and minor repairs. It is even worst if you sub-lease. You’ll be left to fight out the ten dollars you get back with your landlord and roommates-whomever Raines decides to communicate with. I’ll be forwarding the situation to Virginia Tech’s student info office, to advise them to let students know to avoid this rental company at all costs. They are taking advantage of people. Desperate or not, I will not recommend Raines to my worst enemy.

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kinsey worrell

I would raite this place 0 stars if I could. I have rented through this company for going on 4 years now and I do not know why I even stayed. The last place I lived in had a serious mold problem. when it rained, mold would end up on the walls all over and I had a newborn in the home. It took them forever for someone to come out and fix the massive hole in the ceiling when the pipe burst and flooded the bedroom. I had to deal with a really loud awkward heater that was supposed to dry things up.I also had to clean up the mess including rat poop that fell from the ceiling when it collapsed along with all of the installation and pieces of the ceiling was left just for me to take care of. we moved out and went to a nicer building. when I moved in I had to fill out a paper of things that needed to be fixed that include the screens for my windows. Only one window in the entire house had a screen and I wanted to be able to open them and let in some fresh air from time to time. I have now called a total of 10 times and still have no screens for my window. it's always another excuse they have to call someone else and the windows have to be special ordered..... months go by and no more contact is made so I have to reach out yet again. The AC freezes because of a coolant leak and that has happened multiple times now where we have to turn the heat on when it's over 90 outside just to allow it to thaw out for a day and then again a month later. They're very cheap they do not want to replace anything... they want to halfway fix it so that they don't have to pay any money. horrible horrible horrible place to rent through I would advise you to stay away and go with someone else.

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Chris towns

Please if you're reading this DO NOT rent from this company...they will lure you in with promises to maintain the property in which you are moving into. But you almost have to have an act of God to get them to come fix anything. Twice in 6 years our water heater went out and both times we were accused of breaking it, not sure how one breaks a water heater but they claim it can be done. We had mold issues, rot issues, appliances were on their last legs due to being so old and when we had issues with those it would take days to get anyone out to even look at them then another week or more to fix the issue, then most times it wasn't a true fix just something to make it work just a little bit longer. They are Blame Game Champions...when you call with an issue they tell you to call the property owner, and when you call the property owner he would be angry because he pays them to maintain his property. After 6 years we decided to move because of financial issues due to Coronavirus, the lack of property maintenance also helped in this decision. After notifying them at the end of June we would be moving we received multiple pay or quit notices via email, one for July, one for August and one for September. They also sent us a copy of an electric bill that issued to the property owner well after we moved. We have been threatened with court action for breaking our lease in the midst of a pandemic because we weren't able to pay we thought moving would be the right thing to do, but they didn't care about that, the woman I spoke with said she didn't know about any financial hardships caused by Covid. Long story short, all they care about is taking your money, they are essentially a company that seems to maintain properties for area slum lords. So save yourself some worry and look elsewhere for a house or apartment.

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