Rockland, United States
481 Main St
N/A
+1 2077015100
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Andrew and crew were so helpful and knowledgeable! They took the time to find the exact fit for our ski boots and taught us a few things along the way! Highly recommend!
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I had the pleasure of meeting Andrew, the owner of the shop who took care of my German Riese and Muller E-bike. After 2,300 miles on the bike, it was time to replace the cassette and chain while I was on vacation. It was very easy to make an appointment online for a curb side drop off. The COVID 19 measures are excellent. Everyone is wearing a mask and keeping distance. The consultation takes place outside at a table in front of the shop. The repair was done swiftly and Andrew took his time to explain in detail what repairs were needed. The service was of the highest order. I am going to plan my next holiday such that it coincides with my next annual bike tune up. It is worth the drive from Washington DC to Rockland If you need a bike repair or are looking for a new bike, I can highly recommend Sidecountry Sports. The place is a gem.
Local shop who's employees are the kindest and most knowledgable you'll meet. Best customer service I've received in a bike/ski shop. The midcoast is beyond lucky to have Sidecountry and the amazing crew that work there. You won't be disappointed.
Customer service was good enough but I did not like seeing a door bell, locked door and being asked if I had an appointment. This is extremely ridiculous and way beyond the governors ridiculous covid restrictions there is no need to exceed them.
Recently purchased a Salsa Timberjack when mid-priced mountain bikes were hard to find, especially XS frames. They did a great job keeping a good inventory while also providing incredible customer service. My bike purchase was easy, quick and enjoyable. The staff is very knowledgeable and great in answering all my questions! Highly recommend!
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Wheelchair-accessible car parkWheelchair-accessible entrance