San Antonio, United States
8475 W US Hwy 90
N/A
+1 2106755040
Wheelchair-accessible entrance
Hello everyone, I’m a customer to this home builder from Deming NM, my Solitaire Land mark was purchased three years go from Glenn the head supervisor over the San Antonio housing lot. My purchasing experience was awesome because no financing was involved, house was bought cash out right. I’ve waited three years so my review can be Honest and Forthcoming with 100% factual information so YOU can make better decisions and stay in control of your purchase. Carmen who is a fantastic lady that works behind the scenes has been a great deal of help, you will meet her once the buying process has started on your new home. My house hasn’t structurally given me any issues since living in the home...... B U T......I’ve got some serious complaints.....my paint still flakes where the Ceiling meets the wall (all across the house), ceiling fans still shake vigorously (after being replaced several times), locations all over the house pop and Squeak (even fixed several times), utility drawers in kitchen and across the house stopped working within the second year of owning the home and also the craftsman’s ship isn’t even sub-par because they build these homes in the matter of weeks not months. My biggest complaint over all the others is my carpet issues, I paid extra money to Glenn (solitaire) for a more higher end carpet that wouldn’t fall apart within the first few years, my carpet didn’t even last a year and never could get them (GLENN) to come out and fix the issues. High traffic areas the carpet would mat down and then disappear, I was sold on falls dreams but what’s more disappointing is I’ve got several phone calls in-to have the matter looked at and couldn’t get anyone to come out. The carpet is trash FYI, don’t fall for the carpet upgrade. I plan on posting a video on YouTube, I’ll update my post here once a video is uploaded. Thanks and hope this helped.
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Messaged to get info and possibly try to get a home through them back on January 11th. Up until this day, no one ever contacted me. You all need a better system to contact those who wish to buy or have questions.
Good place to buy manufacture home
Waited almost an hour never got any help
On top being a first home buyer and getting a great deal on a home, the customer service has been outstanding!!! I had a few issues after the home was delivered and they were quick to help and never tried to blow the problem off. Would definitely recommended and give more stars if I could!!!
Deli
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