Shaker Heights, United States
16802 Chagrin Blvd
N/A
+1 2169321836
Worst experience ever. I dropped my coveralls off to get repaired and I was informed it would be a week for the leg zipper to be ordered and replaced. After two weeks I heard nothing so I called them and found out they had not been touched. I explained my concern and was ensured it would be replaced ASAP. Another week goes by and I have to call again, this time my coveralls we supposedly repaired. When I picked my coveralls up the zipper was not replaced and barely repaired, I explained my disappointment and took my coveralls to be repaired correctly elsewhere.
like
Great service and work!
There's a new owner, Carlos, in this shoe and leather repair. I was disappointed that the previous owner wasn't there any longer. I talked to Carlos for a while and he assured me that he would do a great job with the heels and soles repair of a favorite old pair of boots, including reinforcing the sides where the leather had started to crack from age and wear. He told me they'd be done within a few days. They were ready when he said and I tried them on before I paid to see if there was any change in comfort or feel. They looked and felt good. I did notice that evening that the heels were slightly separated from the soles near the arches on either side of the boots. I took them back in the morning to request further attention to this. Carlos wasn't there, but his assistant was and she fixed them immediately while I waited (about 5 minutes). She was great! I'm happy with the results and hope they'll hold up for another year or two. I'm rating a 4 because I'd like to see how these new soles and heels hold up. Also, he only takes cash for payment, which can be a problem if you have more expensive repairs.
They do excellent work I hate they moved. But I location them which is a good thing.
Brought a buffalo vest in to get multiple patches sewed on. Fantastic job, all pockets were saved, all patches placed where I wanted. Could not ask for a better job. Great price too. I will be back!
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