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Sparkletts Water

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Grand Prairie, United States

sparkletts.com
Bottled water supplier

Sparkletts Water Reviews | Rating 2.7 out of 5 stars (5 reviews)

Sparkletts Water is located in Grand Prairie, United States on 3405 High Prairie Rd. Sparkletts Water is rated 2.7 out of 5 in the category bottled water supplier in United States.

Address

3405 High Prairie Rd

Phone

+1 8004928377

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Lowell LaFreniere

I have been using this service for six years and have been very satisfied. Dependable deliveries, great water. I am so happy that it is delivered to me and I don't have to go to the store. i liked the comfort that there is extra water on hand always. I called Customer Service and they fixed my issue in a minute and they were very polite. Similar to the delivery people very nice.

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Tina Bounds

I’ve been using Sparkletts Water for about six years now. I live in a small town growing community where I’ve referred many neighbors to this service. As far as I know, they’ve all been satisfied with Sparkletts because I still see the delivery trucks stopping at their homes. In six years I’ve had 2 dispensers that started having issues, and when I called customer service they had a new dispenser brought out the very next day! Customer service has always been great and my delivery guy has always been friendly, courteous and professional! The water tastes great, the prices are reasonable, and the online ordering and auto payments are very user-friendly & convenient.

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Shurmeka Johnson

Very unprofessional. I ordered delivery and scheduled for Wednesday. When I looked in the app, there was no scheduled delivery for me. I called Sparklets to verify my date, and they informed me that it was moved to Friday. I wasn't thrilled, but understood. Thursday night comes, I check the app, it says I'm scheduled for Monday. I called Friday to see if this was true. It was. The agaent said it got moved again. The agent was very polite and efficient. I asked why I wasn't notified, they politely apologized and said I should have been notified. I decided to just cancel the service. Clearly they are not able to handle the demand. I will find a company that can.

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Cory Shershun

I would never in a million years recommend this service to anyone. We barely made it to our second delivery before cancelling. Zero communication, lies, excuses and the worst customer service I’ve ever experienced in my life. Our first delivery was a week late and nobody would call us to tell us when we would actually expect a delivery. Driver who was out sick causing the delay in delivery, showed up to our house without a mask to deliver equipment. Equipment was broken, hot water never worked on the cooler. Now they are going to be a week late for a second time and I only know this because I had to call and get an answer from the clueless call center in some other state. Your business practice is shameful, I couldn’t cancel fast enough this morning. I would never recommend your services to anyone. You have 1 star for a reason and I see that now. Don’t fall for the “kind words” below either. They never reached out to my email. As expected.

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Unique_Gifts For_Less

2 Stars. This company used to be prompt, on time, and courteous every visit. The last time they came, however, we had 3 containers of water left (out of 9) and he told me we had plenty to last us and left. That was 6 weeks ago. We have constantly called them trying to get them to deliver some water, but all they ever say is they will take care of it. Then everybody here is left buying water at the gas station because Sparkletts can't keep up with their end of the deal. This is pathetic. They may have hired a slew of incompetent employees recently that are damaging their reputation, but looking at the google reviews, perhaps their reputation was already damaged.

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