Suffolk, United States
1430 Holland Rd
N/A
+1 7575392358
Wheelchair-accessible entrance
Parker Oil has truly terrible service. I have been on automatic home heating oil for years. Recently, I had a propane tank added to service some outdoor equipment. That was not on automatic service. However, this somehow canceled the home heating service. I have been trying for a year to get the home heating on automatic, but not the propane without success. When I called today because I ran out of heating oil, I was called back about 4 four hours later. The guy laughed at me when I told him I was concerned about pipes freezing, and I was told they would come out next week. I would highly recommend against anyone using their service if you have other options.
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Horrific communications at this company (almost non-existent). I was quoted a price and then they directly charged me .15 more per gallon on my fill-up. I called to check on what was going on... Was promised a call back by someone who could resolve the misunderstanding... The call has yet to come in... ;-(
Don’t go with this company unless your willing to buy the maximum amount THEY want you to purchase. If you only want to buy what you need and they don’t think you’re spending enough, they’ll charge you a new rental fee (no warning) or worse you’ll gone home and your tank is gone with no warning... but don’t worry, if you have any gas in your tank they make sure they don’t reimburse you. They’ll use it for the new charges. In other words, they suck with zero customer service.
Continual billing issues. Received bills for not meeting minimum fill requirements (which I was never under contract for) Had them remove the tank and they still tried to bill me the following year.
Beware of this company. I received heating oil from them back in November. My heating furnace malfunctioned and had to be replaced. My landlord decided to put in a gas furnace so I can't use the oil at all. My landlord and I requested that they come pick up the oil and refund the money that I paid for the oil. My landlord agreed to pay the fee that they charge for pick up the oil. They agreed. That was three months ago and I am still waiting. I have reached out several times and they just give me the run around. I wouldn't recommend this company to anyone.
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