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Thayer Marine

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Jackson, United States

thayermarine.com
Boat dealerBoat repair shop· Shipbuilding· Boat dealer· Boat repair shop

Thayer Marine Reviews | Rating 4.4 out of 5 stars (5 reviews)

Thayer Marine is located in Jackson, United States on 5350 US-127. Thayer Marine is rated 4.4 out of 5 in the category boat dealerboat repair shop in United States. Thayer Marine Inc is a shipbuilding company based out of 5350 S U S 127, Jackson, Michigan, United States.

Address

5350 US-127

Phone

+1 5177873000

Company size

11-50 employees

Headquarters

Jackson, Michigan

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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B

Brent Perry

Dropped my motor off today to get service done and was treated excellent extremely awesome customer service the guy let me explain what I needed done and was very helpful wont go anywhere else keep up the great work guys

T

Toni Coppernoll

Terrible customer service. We took our pontoon is for service end of May. Our boat was at Thayer ALL summer. We were told we needed a new wiring harness because we had a deep cell marine battery and that it had melted the wiring harness. We took our boat in for service because the battery was not charging properly on our first trip out for the summer. The service manager would tell us that he would call with an update and NEVER received one call. End of August we finally got out boat back our outboard motor was not pushing water and cooling the motor properly. And the brand new battery that had been installed was completely dead. We took our boat back and was told that the woodriff key was missing so we paid for repair of the woodriff key. Once again our boat was still not pushing water and cooling the motor properly. We called the service manager Tom and we took our boat back again. We were told they would look at it the next day. 3 days later when we had not heard back we called and was told they had not looked at it until that day. When we asked why there was not really an explanation. We were told there was sand in our housing unit and would be another 300.00 for repairs. We decided we had has enough and went and picked up our boat. When we went in to get our boat and explained the situation and that we were going to take somewhere else, we got the response of well it's outside go help yourself. Definitely do not and never will recommend Thayer Marine for service!! We have since had our boat repaired and the issue was the impeller unit was full of silicone. There was not and is not sand in the housing unit. Terrible customer service!!!!!!

M

Michael St. John

Had our pontoon winterized and shrink wrapped. Tom couldn't have been nicer. Took less than a week and reasonably priced.

D

David Thomson

Friendly people always helpful. Great service

W

Whitney Magner

my husband bought a used boat here. Thayer did all of the standard checks to ensure the boat was in working order. unfortunately we had a impeller failure/over heat condition within the first 3 minutes on the water. My husband called Michael and he had it in and even attempted to work on it that evening to try and get it back to us for our family to enjoy. They are fixing the boat in an extremely timely manner right now without more costs to us. we will be buying a new new boat next year and keeping this one up north. we will go no where else other than Thayer marine from here forward!!

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