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The Auberge at Naperville

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Naperville, United States

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Assisted living facilityNursing homeRetirement community· Assisted living facility· Nursing home· Retirement community

The Auberge at Naperville Reviews | Rating 3.4 out of 5 stars (8 reviews)

The Auberge at Naperville is located in Naperville, United States on 1936 Brookdale Rd. The Auberge at Naperville is rated 3.4 out of 5 in the category assisted living facilitynursing homeretirement community in United States.

Address

1936 Brookdale Rd

Phone

+1 6307789221

Service options

Online care

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet

Open hours

...
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N Wilder

My aunt and uncle lived at Auberge at Naperville for 2 yrs and loved it. They had a great relationship with the Administrator (I think his name was Brian), and loved the activities person, Dondre. I’d recommend this community to other families.

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Annette Carlson

My mother has been in Auberge for 3 years. I am very happy with the level of care support she receives. Get direct care providers are amazing - so caring, loving and personalized to her care. The admin staff also is great as they are responsive to inquiries and making adaptations to my moms needs (ie dietary, engagement, etc). The medical staff is attentive to her changing needs. Auberge is a very clean environment, and mom calls Auberge “home” and her caregivers are her family. What more could we want.

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Neil Samuels

My 99 year old mother has been at Auberge for almost three years. Best decision we ever made was moving her here. I was delighted with them before Covid. And over the past 9 months the staff and management have outdone themselves in the care of my mom and the communication with me and other family members. Not sure how they managed but it was very impressive. Even though I cannot just drop in and see her like I used to, I know she is getting great care and personal attention. Thanks Auberge!

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Alan Hoffman

The Auberge staff is knowledgeable and professional. We service clients by recommending appropriate communities to the needs of their loved ones. Auberge excels at manage the most advanced dementia conditions. All behaviors are welcome.

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Dave Lodding

They have provided wonderful care before and during the pandemic. They kept the virus under control. Would recommend Auberge to anyone in need of a memory care facility for a loved one.

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Terrence Carey

The Auberge (Naperville) took my mother in under difficult circumstances, Covid aside. The staff has been attentive and communicative regarding my mother's needs and any extra requirements she has uncovered. Our family is trying to adjust to the new normal of mom's condition and it has been a great help to have the folks at The Auberge guiding us through the process.

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Julie Sgarlata

My very well respected and beloved uncle started his journey with memory loss three years ago. He was treated with the utmost respect and dignity. The staff was empathetic and kind all the way to the end. Despite Covid conditions, the staff made sure we could say goodbye to my uncle either in person or through FaceTime so he could see faces. All the way through his journey through then Silverado and now Auberge, my uncle received the best entertainment, activities and care.

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Lester Nunez

Staff waited a while to isolate the covid positive patients, and even after patients tested positive the staff would be fine with leaving the room door open. I understand that a large outbreak of covid would catch staff by surprise, but leaving the positive resident in their room with the door open is probably why such a large outbreak occurred in the first place. 0/10 I can not get my dad back because he is isolated now after testing positive yesterday. Had plans to take him out but that has to wait.

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