White Bear Lake, United States
4707 Hwy 61 N
N/A
+1 6514071280
No delivery
Wheelchair-accessible entrance
The staff at this location are so patient and kind. All of them. They’re so helpful and just want you to be happy with your experience there. I feel like even if/when we move in the future, I will always come back to this UPS location. Thanks again for all the help!
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The staff at this store knows customer service! I consistently have a wonderful experience at this UPS location. They always offer solutions to help and are patient and kind. They go above and beyond for their customers and their work is truly appreciated.
Great service!!!- I highly recommend this store. I brought in a complex printing job today that I was having difficulty with. I was surprised and delighted to get the extra help I needed with an app that would not work on my phone. The store owner, Sandeep, got on her computer; pulled up the app and transferred the printing project into their system. Her willingness to do this saved me 2 to 3 hours on my project. She then took great care to help me get my project printed beautifully. My project turned out better than I had expected. I was graciously given extra time, skill and patience by both the owner and another woman on the staff. In the midst of Covid and the distress going on in our society I found this experience to be very uplifting. It’s so nice to be cared for and treated with kindness! A on customer service!!! Much thanks
I have to admit that I was a bit pushy this morning when Verlinda KINDLY asked me to return later for a complicated print job. I told I would just wait. She tried to let me know it could be a long wait but I persisted and told her she can help me in between shipping customers. I was so impressed that her demeaned never changed and she multitasked the heck out of my request and I am the happiest customer. THANK YOU VERLINDA!!!
Don't shop here! Go elsewhere. Amid other reviews of staff not wearing masks, this store is a horrible example of extremely poor COVID-19 precautions. A customer without a mask was freely touching the greeting cards while waiting in line and was talking loudly and clearing his throat at the counter. Instead of the attendant demanding he leave the store, the attendant was actually engaging in conversation with him and handled his business, making him expel more needless air in the closed environment. Additionally, there was only one employee present on Saturday morning, a busy time for people who work during the week to take care of business. As an immunocompromised individual, I am thoroughly disgusted and appalled with my experience at this store, which is in desperate need of re-training on COVID-19 enforcement before it further actively contributes to the spread of the virus. Despicable. I will never come here again. The company response is inaccurate; he did not say anything about a medical condition. Horrible response team.
Staff is friendly and there usually isn't much of a line. If there is a line the wait times are pretty quick.
I have used the WBL store often and never disappointed. I have had photos and thesis pages copied.I appreciate that they do the copy and don’t send me to a copy machine. Usually fast service and helpful. Thanks
Employees do not wear masks and play dumb when asked why not. No Plexiglas separation so employee you engage with is 3 feet away from you. Employee's droplets are all around you in the air and on all surfaces. This store is a threat to your health and your life. Quarantine this joint!!
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