Sun Prairie, United States
1223 W Main St
N/A
+1 6088256245
No delivery
Wheelchair-accessible entrance
La Flame a minute ago Hello I am doing research on franchises for school and I chose the UPS Store. I need to ask a few questions such as the name of said owner, when did the business start up, and number of workers. Thank you and have a great day.
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The service is faster, friendlier, and better than the Sun Prairie Post Office's. I usually go here to ship items or the shipping desk at HyVee. Keep in mind that it's a small shop, so you might have to wait a minute during peak hours. BUT IT IS STILL FASTER THAN THE POST OFFICE!
I am appalled with the service I received. My gut told me something was wrong, I questioned the girl twice about she was doing and she ASSURED me, yes, yes, she was doing everything right. I brought in two boxes of items that I requested to be REPACKED into one and shipped. This is a service that UPS advertises. My bill came to 90 and it just didn't seem right. I asked her twice, you're going to repack this into a different box though right? Yes, yes. I should've stayed and watched. My daughter received the package today and what she did was put my two large oversized boxes into one bigger box!! No wonder it cost so much!! That is not what I asked for or expected. RIDICULOUS. Was she not trained? I mean really? C'mon!!!
Happy with the service. Fast and courteous.
As the owner I'd give ourselves a six star review. Why, because we have some of the most hard working, dedicated, proficient staff around. Especially in this fast paced customer service business those credentials are hard to find. Trust me I have hired, fired and managed people for the past 40 years and count. Thank you everyone at The UPS Store, Sun Prairie.
I have been going to the sun Prairie UPS store and I have never, absolutely never had a bad experience. They are very helpful and the service is very high value. I like knowing when I spend money Is going to stay local, that is important to me. The owner is local and the employees are local. What I love the most is 99.9999% of the time they do the packing for me as well. I will pay for this amazing convenience ALL DAY LONG. I have never had a package arrive with broken items or destroyed boxes. I had to recently take books to Fed Ex, as my daughter retuned books back to chegg. It was a prepaid label from chegg. I am glad I went there because it solidifies how good of service I am receiving from Steph and Bryon. The service was horrible at FedEx, they could care less if I was happy or not. I will be back a thousand times more. Thanks for your amazing service.
I use this store every month and sometimes more, always very helpful staff and very nice to work with. It is easy to get this printed and shipped from this location. Thanks for all the help there! Especially Stephanie :)
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