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The UPS Store

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Lufkin, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.4 out of 5 stars (8 reviews)

The UPS Store is located in Lufkin, United States on 3009 S John Redditt Dr Ste E. The UPS Store is rated 3.4 out of 5 in the category shipping and mailing service in United States.

Address

3009 S John Redditt Dr Ste E

Phone

+1 9366393122

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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B

Brad Watson

The local ups terminals computers were down in lufkin Texas they quoted me 47.50 to ship 2 boxes on the website from the exact weights and dimensions I received from them at the counter. I needed to get my customers order out same day and went to the ups store. I ended up having to pay 142.25 at the rip off ups store in lufkin Texas. The woman at the counter lied and said they charge the same as ups. Nothing but smoke and mirrors while the owner of the company lines her pockets deep off from everyone that’s in the store. I understand making 10% maybe 20% but to outright rob someone is just wrong. I won’t be back to the store again. They had a line out the door I bet the owner is making a couple million a year in profits above all the costs of running a small business. I would try to find an alternative to this rip off store. Best of luck to anyone else.

A

Alicia Collier

Our local driver is just rude... sometimes doesn’t come when scheduled which is fine if he’s a day or 2 late but what isn’t fine is when he ignores the pickup package and just leaves the tag. I have called in the past letting them know I left the package to be picked up outside with an obvious note but even the office can’t help. Gee thanks for nothing. But our driver for our office off the loop is great and very personable.

J

Jeremy Gauthier

I have shipped off 2 packages in the past month and it has taken several days for them to leave. My most recent package I dropped off on 11/21, it’s 11/24 still only says the shipping label was created. I have tried calling multiple times and it’s always busy.

E

Elizabeth Dunbar

The people that work in this store are extremely rude. Complete lack of customer service. I went to drop off an Amazon return which explicitly stated to drop it off, no box or packaging needed. The store states they charge for packaging. Can't/won't/don't explain why they charge when Amazon states differently. Not helpful, very rude.

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Kathy Franklin

Great staff , never anything but helpful. They do not in any way have anything to do with the actual delivery of my items, so when I have a problem I usually call the people that are delivering my items...... not where I dropped it off, which by the way if this staff were the ones delivering, I probly wouldn't have as many issues. I sell through a third party , that requires me to use U. P. S and as long as I do this will continue to be where I drop my items off, and there are several to chose from in Lufkin. I have used them all. (A- 1 are pretty good too) if this location isn't open. Kathy Franklin

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Tiffany Cosby

When updating your store hours for holidays and etc. on your front door, please update the hours on Google as well. Since this is the only corporate UPS store for miles, updated hours on Google would be greatly appreciated. Thanks!

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Jenn McDaniel

I love this store! The staff are fast, efficient, knowledgeable and friendly. They make shipping easy. They even have a notary! I highly recommend this UPS Store.

D

David Shin

A young lady by the name of Katlyn G. Who works here went out of her way to help my clients, who are older, work on sending documents via email. Some of my older clients are older and don't know how to do the computer thing very well. Katlyn showed patients and care. There should be more employees like here. GREAT! Because of her I will be sending all my clients to the UPS store. Thank you Mrs. K

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