Search Icon

The UPS Store

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Cathedral City, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 4 out of 5 stars (8 reviews)

The UPS Store is located in Cathedral City, United States on 31855 Date Palm Dr STE 3. The UPS Store is rated 4 out of 5 in the category shipping and mailing service in United States.

Address

31855 Date Palm Dr STE 3

Price range

$$

Phone

+1 7603248184

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile
L

lucy bigornia

Unpleasant doesn’t begin to describe my experience this morning at around 8 am Monday, April 19, 2021 with the woman whom I can’t describe as a lady either. Sure she was the only one there but it was early in the morning and there were not that many customers. She was snappish with me and spoke with one eyebrow raised at me. Yet very gracious, even giggly, with the guy who was ahead of me. It was alright for me to wait but she could have treated me with more courtesy as a customer. The pits was, even though i was ahead of everybody else, i went to the end of the line after using the computer to await my turn to pay. But when it was my turn, she left her place and went inside and took a long time to come back. It turned out she was the manager. This manager person even left some of the stuff i had printed in the bin so i had thought they hadn’t gotten printed and i did it all over again. Such a sloppy way of going about the functions in a prestigious corporation! I was hugely disappointed with UPS for having such a manager. I have always liked going there, driving all the way to Date Palm from our old apartment in Landau Blvd, instead of Staples nearby where the staff in the computer services leave me to my resources and actually refuse to help me. This time I experienced the same shabby treatment from UPS. I miss the younger staff of not too long ago who were much nicer, more pleasant and thorough whose good breeding and maybe their education shone through.

S

Sonny Moore

Horribly slow. These folks will not get any more biz from me

C

Cynthia Hudson

I just want to thank UPS employee, Jesse. If it wasn’t for him , this store would have been at a stand still. Jesse maintained a friendly attitude, and excellent customer service while getting little to no coworker support. Jesse was able to answer the phone, print copies, and ring up the service all at the same time. And thanked us for coming in, and wished us a Happy Holiday!! I would hire home to work for me any day! I hope he is recognized for his outstanding service to UPS.

M

Manny MM

I went in to do a return with Amazon and I was charged for the packaging and the weight of the item shipped when these types of returns are supposed to be free with Amazon. Didn’t bother saying anything because I was in a hurry and staff was nice.

M

mil fre

The worst experience I have ever had the misfortune of working with this UPS store. Supervisor happened to attend me and as soon as he read the letter from Realestate department for needed to resubmit of finger prints he completely brushed me off on live Scan service. Said I had to return to the store that had done the original application. I drove to the other UPS store located off of HWY 111 also located in Cathedral City. They assisted me with no problems or issues (they weren't the original store that had helped me.) Will definitely be doing my business here from now on. On an added note they have better rates at THE UPS store off of HWY 111. Your welcome.

H

Hya Agustin

I rarely write a review but i just want to say thank u to their employee name Jesse, he is very patient with me regarding my fingerprinting, the machine is not accepting my fingerprints and took 30mins to do it but Jesse tried his best to finish it even though its almost 6pm and never gave me an attitude such a nice person thank you so much for your great customer service! :)

M

Marla Ivan

The staff here is exceptional.

R

Robert Schrumpf

Priscilla and Jennifer are great! Have always received superb service there.

Top 10 companies in Shipping and mailing service category in United States

Close