Fort Pierce, United States
3345 Okeechobee Rd
N/A
+17724655404
My truck was in an accident on Saturday 11/14 on Florida's Turnpike going north. The officers on scene selected and called the tow company. Tri County showed up to load my truck onto a flat bed, while loading they had no concern for my vehicle as they had already assumed it was totaled. They pulled my truck onto their flat bed at an angle and the front tires were bending at that time. On Tuesday 11/17 my truck was towed to my house with a missing front tire and a completely bent exhaust. They snapped my front driver tire completely off, along with the brakes and brake line. They also twisted my exhaust into a pretzel. I'm not asking for anything other than the company to take liability for the damages caused while my truck was in their care. The company claims that since the tow was called in by an officer, that they are NOT LIABLE for ANY damages that occur to the vehicle. This is 100% inaccurate, (Fla. Stat. 715.07(2)(a)(8) - Tow companies are liable for any damage negligently caused to the vehicle). FHP will also confirm that this is inaccurate. I am doing my due diligence to take all the proper steps to hold them accountable, but I want to give a huge fair warning to anyone else needing a tow company. Look elsewhere!
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I was in a car accident and my car got totaled. The high way patrol called them. When I went to get my belongings , they did not allow me to get my stuff and said it's against their policy but prior to that I called to ask them to get something from my car and they told me that , they are not allowed to go through my belongings, which made no sense. When I went to go pick up my stuff the young man brought out some of my items and I told him, it's missing a necklace which he claims wasn't there, so I asked for him to check again. He did and came back with my watch. I never got my necklace back. The workers there are extremely rude and unprofessional. If I could rate this a zero I would. They have no remorse or compassion for what people go through. I was in a accident which was not my fault and I was taken advantage of by this company.
This company is very unprofessional. My car was towed while visiting a friend in the visitor parking spot . I speak to Ashley on the phone who said it will be 252 to pick up my car. I get there and the price went up to 272.52 when not even 30 minutes went by I spoke with her. James who came out . That’s a truck driver was very Rude and Unprofessional just like the big boss who came and left after I requested to spoke with someone . No accommodations what so ever when they were wrong for towing my car from visitor parking . James stated that they take pictures before towing but not once have I ever received or seen any picture of my car being parked in the wrong spot ! Just money Hungry and do not care what so ever !
Joe was fantastic, he helped Me free of charge, when I was stuck and in a real bind on the road. Joe was not only incredibly helpful when he did not need to be, he was incredibly kind and warm and if anybody is in the Orlando area, I would strongly suggest using this company. I offered to pay him money for his time, but he refused to accept it.
I had my car towed on i95, didn't have the spare tire I went to my house an hr away to grab it big mistake when I come back my car was towed, don't leave your car unattended better to leave someone in there so people dont take it it cost me 668 for getting out cause they grab it on Saturday and the office dont work after 5pm and no work on Sunday I had to take a leave at work on Monday and cost me a fortune, prices are astronomical had a flat tire but they didnt allow me to change it or get it out of the premises, so i had to give them the spare tire and they said they will charge me 75 to swap it I wish they remove it from AAA will report this to BBB they are amazingly expensive a very nice lady with a service dog was waiting for about an hr to get cause her mobile home was towed by AAA im pretty sure she will pay over 500 cause AAA pays certain amount of the bill. Not qorth getting AAA for companies like this, they provide other services besides towing please DO NOT SUPPORT THESE SCAMMERS they tried to offer me 150 to put a new tire and thats nuts, down on Miami I can get 240 for all 4 tires brand new good year this is nonsense all good reviews ln the site are fake look at the profile on every one of them, the only thing is that they werent rude like other reviews. Do not support them!!!
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