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American Guardian Warranty Services, Inc.

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Warrenville, United States

agws.com
Auto market

American Guardian Warranty Services, Inc. Reviews | Rating 3.4 out of 5 stars (5 reviews)

American Guardian Warranty Services, Inc. is located in Warrenville, United States on 4450 Weaver Pkwy. American Guardian Warranty Services, Inc. is rated 3.4 out of 5 in the category auto market in United States.

Address

4450 Weaver Pkwy

Phone

+1 8005792233

Accessibility

Wheelchair-accessible entrance

Open hours

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Sharon Winkler

Wonderful Service. Service people wonderful very professional. Our warranty is now expired. Will call and see what another 5 years would cost.

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Carla Dintaman

My husband and I purchased a new Grand Design Reflection 5th wheel at Campers Inn-Ocala in Ocala ,FL. on March 1, 2018. I purchased the AGWS offered to me by Campers Inn- Ocala (the only warranty plan offered to me. We purchased the Platinum Plan for 2,615. We were not told at the time that this warranty plan may not be accepted by all RV dealerships. I called the nearest Grand Design dealership near me on July 29,2020 to get a service appointment for the AC on our unit which was not cooling. However, the soonest appointment I could get was September 8, 2020 with Delmarva RV in Milford, DE. 42 miles away. Delmarva RV conducted a diagnosis on my AC and concluded that the AC unit had to be replaced. Cost of the new AC and labor to install would be 1,135.30. When I presented Delmarva RV with a copy of my AGWS agreement, they stated that do not accept this warranty agreement since they do not have a working agreement with AGWS. They said that they have never heard of this warranty company. I was told by DelmarvaRV that it currently takes several months to get a new AC unit for my camper.Knowing that it would take over a month to get a new AC, and the fact that I would have to negotiate with AGWS reimbursement, I paid the 1,135.30 for a new AC so that the unit could be ordered and installed as soon as possible. I contacted AGWS for information on how to get reimbursed for my expenditure. I mailed my justification and supporting documents to AGWS on September 8, 2020. I am currently waiting for a response from AGWS. If I don’t get reimbursement, then the 2,615 AGWS warranty will be useless to me since the RV service near me does not recognize the warranty. Hoping for a good outcome.

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Stephanie Proctor

My daughter bought a car and purchased their gap insurance. Her car was totaled last year. They have yet to pay on her claim even though it has been a year. When calling on the status, they are rude and dismissive and really don't care about you or what they are doing to your credit. DO NOT use them. They are a crooked establishment and we are looking into suing. My daughter is now in collections on a totaled car that they are suppose to pay out on. They only take your money.

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MJChristian59

Today, 8-17-20, I spoke with several reps regarding my warranty. Each one was very kind, courteous, and helpful. However, David Courtney, was exceptional. He knew what he was doing, knew the problem I was having with roadside assist. and going the extra step, easily resolved the issue. He was very reassuring and helpful. Easy to talk to, someone I felt confident in speaking to. Thank you!

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Andy Schwalb

Easy to deal with. Our dealership (La Mesa RV in Sanford) got the paperwork, contacted AGWS, they called me to confirm and the claims were paid. I was pleasantly surprised and would recommend them to anyone looking for an extended warranty.

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