West Columbia, United States
1059 Colite Ave
N/A
+1 8037941213
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I called early in the week to make sure Wesco would be open at 4pm on Friday. They said yes we will be closing at 4:30pm. Online says 5pm is closing time as well as the sign in front of there entrance gate. I left work early to make sure i was there before 4. I arrived at 3:50 to meet a locked gate and a few employees standing outside of it. The Wesco employee called the plant manager to see if we could get the axle we came to get. The PLANT MANAGERS REPLY WAS “no we are closed.” I have never in my life seen such terrible service. I took off work early which cost me money and drove an hour and a half. I hope the plant manager can hire a computer technician to change there times from 8am-5pm monday-Friday to 8am- whenever. Again thanks for waisting my time. Have a nice weekend.
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Awesome place to work ,,
Excellent customer service! I had no idea what trailer I had due to it being so old and the numbers worn down. They told me the parts that it should be. Found out it was the wrong part... NO ISSUE!!! :-) They swapped out the part, since I hadn't even tried to fit it, and it took me all of 3 min. They also recommended greases to use as well as tips on install. Doesn't get any better than these guys. If you're not buying a Wesco trailer.... You made a mistake
The best place to work make good quality trailers
Exceptional service and quality. If you are looking for a new boat or just need a new trailer, I strongly recommend Wesco trailers. I bought a Sea Hunt BX22 Center console form Augusta Marine in August of 2018. I am a captain and fishing guide on Lake Oconee. I pulled out after a trip recently on the side of a two-lane ramp I had not used previously, and it had a sharp (and deep) drop off. My axle got hung was damaged. I called Dexter Marine about getting the axle and hub and found they are in short supply due to COVID19. Then, I reached out to Wesco. Jeremy Hudson (the sales manager) and Les Barsony (the president) let me purchase an axle and hub out of their inventory. These axle were in short supply and I am sure they needed them all to fill orders. They both understood that without my trailer I could not take customers out. Within less than 24 hours of my fist call to Jeremy, I was able to pick up the axle and hub. Thanks to Jeremy, Les, and good friend to install the axle; I am now back in business. Wesco is what great service is all about. Don’t buy a trailer anywhere else. Captain Wayne Moore, USCG Licensed Oconeeonthefly.com
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