Atlanta, United States
Lenox Square, 3393 Peachtree Rd NE UNIT 4003
$
+14048121703
N/A
I received the Cup Board Pro as a gift for Christmas and when it came in it was broken. Customer Service told me to take it into their retail store and they’d help me exchange it. I called the Lenox store beforehand to see if they carried it (which they did) and explained the situation. The lady who answered told me since it was bought online, the only way I could exchange it was to ship it back, receive an e-credit, and then buy it again. I tried explaining customer service told me I could just bring it in for an exchange if they carried it in that store, but she said if I came to the store she wouldn’t allow that and my best option was to call customer service back. It was disappointing that she wouldn’t even consider helping and immediately started the conversation with an attitude. I called the store at Ponce City Market and the manager there was so kind and said that isn’t their policy and to bring it into their store for an exchange. Overall, I’d avoid Lenox and go straight to Ponce City Market where your business is at least appreciated.
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Love this place so many classy dish-ware and spices and knives and kitchenware but random sets I moved so many times and changed my kitchen so many times I’m just want this Exclusive look but I don’t know it’s like I haven’t seen it yet just screaming at me lol but it was cool I got there at 6pm so I didn’t get the customer service I expected which is not good everyone was just in a rush to leave and the lady was very rude to me so hmmm I’ll come another time early SMH \u200d️
Great store & atmosphere for the holidays. They have the popular "Peppermint Bark" that everyone came to purchase. Overall, Great experience and if you are looking for PEPPERMINT BARK.... This is definitely the place!
Salesperson was very helpful! Knowledge of many brands as well as materials science (glass, concrete, & other non-recyclables)
The huge shop for who love cook or take care a job in house. A lot of items of houseware. Ladies and housemates will happy when see everything in there: pan, bow, cup, dish, plate, knife... and coffee machine, slowcook... accessories for kitchen...
They didn't have my item in-store, so the cashier ordered it online for me. But never ended up placing the order.
Love to look and pretend that I would cook the kind of food these pots and gadgets require. Not me, anything fancy is a treat where I go to a restaurant. I have no illusions of my skills or desire to improve. I applaud those who can and do.
I love this place. The prices are high but the merchandise is quality.
Deli
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