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Yacht Club Powersports, Llc

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Osage Beach, United States

ycpowersportslake.com
MarinaBoat repair shopMotorcycle dealerMotorsports store· Marina· Boat repair shop· Motorcycle dealer· Motorsports store

Yacht Club Powersports, Llc Reviews | Rating 3.9 out of 5 stars (5 reviews)

Yacht Club Powersports, Llc is located in Osage Beach, United States on 4760 Formula Dr. Yacht Club Powersports, Llc is rated 3.9 out of 5 in the category marinaboat repair shopmotorcycle dealermotorsports store in United States. Yacht Club Powersports is a company based out of 3864 Osage Beach Pkwy, Osage Beach, Missouri, United States.

Address

4760 Formula Dr

Phone

+1 5733486200

Company size

1-10 employees

Headquarters

Osage Beach, Missouri

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Mark Kahl

My side by side had 2 recalls to be performed. Called Yacht club and they were going to order parts and call when they were in to schedule service. A month and a half later I called back and they didn’t know anything about it. After complaining they came back and said in fact the parts were in and I could bring it in. I dropped off on Thursday morning and the service writer said they would need it for a day. I said I would pick it up next Tuesday. They said good they would call and let me know it was done no phone call, so I called and they said they were waiting on parts. I asked to speak to a manager and after some investigation they said mysteriously the parts were there and they would work on it today. Poor communication and they all seemed confused and continually complained about how the year had been. I would never recommend this dealership.

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Annie Hopkins

Had work done on our PWC. Lots of problems with the service department. Appointment time, lost ticket, was told parts were ordered, new part was damaged, etc. But, in the end they made it right. And that makes for good customer service. We would recommend.

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Paul Pendino

During my visit on 9-5-2020 they weren't able to provide me with what I needed. This was due to no longer carrying the parts for the brand ATV that I have. The girl helping me did make a mistake in assuming I don't know how to use the internet to search for what I needed. She turned to my son and told him he could help, but quickly realized what she had said. Lucky for her I don't get offend easily.

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John France

I went in to buy a dirt bike for my daughter. We were treated nicely and the salesperson took the time to explain the bike. We left with a price and I found the same model bike 2 years newer for 50 more in Jeff City. I called back to explain the situation (I like to buy local for service reasons). The salesperson said that he would talk to his manager, see what they could do, and call me back...….Unfortunately, that's were it ended with no follow up call. Not a good way to conduct business and I cannot recommend this dealership due to lack of customer service. Maybe the price they gave me was the best they could do, but at least do what you say you are gonna do and call a customer back. Communication is key to a successful business. I also realize that the bike I was buying does not have a lot of markup and that we weren't spending a ton of money but, we still deserve a call back. Thanks and we will buy from JC (not only did they call me back, but they offered several more bikes to choose from. Please call your customers back if you say will. My daughters first bike is a big to deal to both her and me. Have a blessed day.

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Jim Dewey Neal

My buying experience was great. Not sure I got the best price, but I wanted to get priority in future servicing visits. Well, it's been a little bit good early on, however, I've been waiting on my ski for 3 weeks and I still do not have it back. I can't fathom that it could take an entire month to change the oil and plugs. Not sure I will return for service in the future.

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