Yakima, United States
1015 E Lincoln Ave #108
N/A
+1 5094576169
Had a great customer experience with this company.I came in one day and discussed a fix that I needed on a windshield cover for my RV. Aaron said just bring it in and we will take care of it. I thank them for their prompt and courteous service and I highly recommend this company for your needs. Thanks! Greg Beck
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I contacted them in early January about a project at my house. I sent them an e-mail with pictures and dimensions for what I wanted to do. We went back and forth on e-mail to clarify a few things and my wife went by their shop to look at some fabrics. I was told they were busy with a few other projects and as soon as they were done they would get back to me. Aaron called me and we scheduled an appointment for Tuesday at 8:30 at my house so he could do the measurements (well over a month from when I first contacted them). On Tuesday at 8:30 Aaron called me and told me he had a problem at the shop, he was on his way and would be there in 10 minutes. I asked him if he was actually on his way and he admitted he hadn’t even left the shop yet. I told him there was no way he was going to get to my house in 10 minutes. I wasn’t happy as I had stayed home from work to wait for him and the delay was easily going to cost me another hour. He explained to me that he had no choice but to stay to fix a machine and that his call to me was a courtesy. Huh? It is a courtesy for you to call me when you schedule an appointment and you are going to be late? Wow, you must have a lot of business and not need customers to say that. I called Dan at Sears Awning. He came out the next day to see what we were looking to do, made some great recommendations and is going to get started on it this week. I am not happy at all with the service I received from Yakima Tent and Awning and would not recommend them (unless you have a lot of spare time on your hands and feel like being treated poorly)
EXACTLY WHAT I HAD DESIGNED AND NEEDED! I called to see if Yakima Tent would work with me. As usual \maybe\ was the answer. \We need to see what you have designed.\ I visited and IMMEDIATELY was greeted with a POSITIVE attitude and CAN DO environment! So we proceeded.....The time was taken to UNDERSTAND my thoughts......time was taken to FOLLOW the need (and not their interpretation of what they thought). My second visit was met with \ARE YOU READY?\ My design/plans were coming together! Yakima Tent was able and willing to assist me!.......FRIENDLY, POSITIVE, KNOWLEDGEABLE, CAN DO/WILL DO ATTITUDE. \u003e\u003e\u003e\u003e\u003e\u003eYou CAN TRUST Yakima Tent....to DO\u003c\u003c\u003c\u003c\u003c\u003c\u003c\u003c\u003c Thanks to y'all....great work.....I LOVE my custom rifle housing!!!
Man this is the place for all tent an awning great crew excellent quality...
Brandon did a phenomenal job installing my new beautiful awnings!! I love them more than I thought I would.. Thank you
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