Baton Rouge, United States
10552 Perkins Rd
N/A
+1 2259062589
Jon called me on a Saturday (his off day) and helped get our audio back working after we removed our cable box. He is always easy to get a hold to and can solve almost every small issue we’ve had over the phone. I would highly recommend Acadian. Their customer service is top notch!
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Update: I received a call from the manager who was able to resolve the issue which I had. Updated from a 2 star to a 4 start. The work completed was fine, what is not fine is the communication, scheduling and billing. They request you pay a deposit, but then are unable to give you a date when they would be able to complete the work. After the work was completed, the billing came incorrect. I called to try and fix and sending an email with no response. Still no communication and it has been almost a month. It is not very professional to run a business with such poor communication.
We had a complex system in our Movie Theatre and they were able to streamline and make it user friendly. Excellent sales knowledge and installation. They stay ahead of technology and test it out themselves before they make recommendations.
Very professional and knowledgeable. Explain the system and how to work it. They made sure I knew how to use all of the features before they left. Would highly recommend
Scott and Megan both went out of their way to help me out with an issue while I was away on vacation. Not only that, the issue had NOTHING to do with Acadian, it was an internet issue, yet both stayed on top of it and would return my call and leave voice messages etc. I am thrilled with the installation of everything at my condo from 2015, and they continue to treat me as a valued customer all these years later. I highly recommend for both installation and customer service. Once again Scott and Megan, your help was amazing and certainly noticed! I will continue to give tons of good reviews for Acadian moving forward! Adam S.
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