San Antonio, United States
814 Arion Pkwy
$$
+1 2104681420
N/A
Wheelchair-accessible entrance
My ADT keypad had a continuous error which required service. A technician named David came to my home for the repair. He was extremely knowledgeable, professional and courteous. He took the extra time and explained the cause and correction of the repair restoring my confidence in my ADT security system. David also suggested some other options that may be of help to me in the future as well as placing my cameras in an area that would get more range. He takes his career seriously and his main concern is the customer’s safety. ADT should be proud to have you. Thank you for your help. Sincerely...Mrs. Garza
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ADT Solicitors Cannot Read. I was told today that ADT has the right to approach my house to sell products even though I clearly posted a No Solicitation sign. Obviously ADT solicitors cannot read or they just ignore the property owners wishes. Since they cannot even follow directions to start business fairly, I would not recommend to start any services from ADT. It seems that property security is the last thing on their minds.
We switched from another monitoring service to ADT and we couldn't be more pleased. Their service, professionalism, adherence to COVID measures, responsiveness, and cost for monitoring are above average. Our technician, Joshua, was the best!
Rabah explained everything in layman terms and we are completely satisfied with him. He was very knowledgeable and answered every question. Plus told us things we didn’t now to ask. And our doorbell works better than when it was first installed. It would be great if in the future if we ever have a problem I can ask for him. It does have to have the same technician come out for each service. It build a relationship of trust.
So many solicitors. This company is tarnishing their own company. I will NEVER do business with ADT after being haggled with a salesman at 7pm at night after telling him that I was not interested. After him we received hand written notes on our door and 4 other salesmen. Our neighbor has ADT and says that it causes her more problems than it solves. Safety and peace of mind is important, you are better off going with one of those security doorbells. Also, since the power had gone out the system the old homer had left here was going off randomly scaring the daylights out of us. We had to call the old homeowner to get her old password after that didn't work my husband smashed it off the wall with a hammer and now we have a hole in our wall. Horrible experience.
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