Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Adt Security Services
Trustfeed Score 3.0
Irving, United States
Monica Herrera
I have been trying to get an issue resolved with ADT for 2 weeks now and nobody has helped me even the slightest. I work for American Bank and we have...
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Fortress Security
Trustfeed Score 4.1
Arlington, United States
HobbyTown Waco, TX
We love Fortress Security. Great system, great customer service. Changed from a another provider and we can say that we are very very happy with all w...
Alert 360 Home Security
Trustfeed Score 4.8
Fort Worth, United States
Rick Neves
I upgraded my transmitter for my alarm system. The technician, Robert, kept me aware of his arrival and was very friendly when he arrived. The work on...
Trustfeed Score 2.6
Haltom City, United States
Lynn Bryant
I had new windows installed and have called 3 times today to tell ADT of a problem we are having when we arm the systems. Pushed through a expedited t...
Trustfeed Score 4.2
J
Excellent service would highly recommend for any Security services , equipment etc They have it all!!!! We have had them for Years Great customer and ...
Frontline Smart Alarm Security Starting 24.99
Trustfeed Score 4.0
Pharr, United States
Juana Rodriguez
Juan stopped by my home and told me the fire department sent him! We talked and he was a nice young man. I just had a bad experience with vivint so am...
Superior Business Telephones
McAllen, United States
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Frontline Smart Security Starting 24.99
Trustfeed Score 4.7
Jesus Soto
Dani was professional, courteous and determined to get our system working properly. She was quite thorough when highlighting the features and answered...
Xfinity Store By Comcast
Trustfeed Score 3.7
Ashburn, United States
Stacey Bassett
That was the easiest and quickest process I have every had with Comcast/Xfinity. We had a DVR that stopped working and needed to be replaced. We were ...
Carrollton, United States
Kate Vernon
Kevin Soward was excellent! Very thorough, punctual, and educational about our security options as first time homeowners. Can’t recommend him enough!
Fort Knox Home Security And Alarm Mckinney
Trustfeed Score 4.9
McKinney, United States
Philip Lawson
Really great company! We had a ranger american system in our home from the old owners and didn’t have the code. Tried for days to get them on the phon...
Az Alarm Company
Trustfeed Score 3.6
Phoenix, United States
Miriam Rendon
I have had my alarm system with them since September 2016 and had no issues. When I got a second home in October 2018, I decided to also use their ser...
Aaa Alarm & Security Inc
Trustfeed Score 3.5
Ocean Lyons
Courteous staff. Quick response time of monitoring company. I am not in a contract and bought my equipment from them around seven years ago. Service c...
A-1 Locksmith - Plano
Trustfeed Score 4.3
Plano, United States
Daniel Tuan
I went to A1 Locksmith to get a new key fob for my vehicle, as my old fob was broken. The technician there did a good job in recommending me a cheaper...
Trustfeed Score 1.9
Leila Worthington
DO NOT SIGN CONTRACT* Horrible service from products to technicians. They do not explain anything to you about the service they provide. They trick yo...
A-1 Locksmith - Addison
David Smith
Great bunch of guys. My car was a programming challenge, but the guys stuck with it and went above and beyond to try and get it done. They were friend...
Cpi Security Systems
Marietta, United States
Ali Clancy
Equipment was constantly broken, and when you try to stop their service because they aren’t providing what is outlined in the contract, they will not ...
Trustfeed Score 2.8
Atlanta, United States
Chevy
Very professional with great service. They really try to protect your home and family!
Security One Services Home And Business 14.95 Per Month
Trustfeed Score 5.0
VVT
The best security company. Fast and efficient response. Great customer service and support. No third party for monitoring - this is what I really like...
Independence, United States
Lala hatch
They are awesome at the STORE. Calling tech for issues is horrible they dont gave any idea what they are doing even spoke to a so called manager. She ...
Snellville, United States
Doris Dimler
It was a nice store. However, I didn't know when to go in. Because of covid I needed to make an appointment. When I arrived I had to let them know I w...
Bothell, United States
Richard Sirota
My technician was on time and did excellent work. He took the time to address my extra problems, even though he was on a tight schedule. He worked fas...
Teksec Systems
Brownsville, United States
Juan Mendiola
Went in to fix my charging port for my iPhone knowing exactly that was the problem, came out paying for a new charging port that wasn’t replaced prope...
Stanley Security
Trustfeed Score 1.4
Stone Mountain, United States
Dan Murphy
I would rate this company as the most unprofessional security company that I have ever dealt with. I'm in the process of relocating offices and I'm go...
Lenexa, United States
Marilyn
I was very pleased with the technician’s knowledge of my new system. He was friendly & very patient in showing me how to load the app & work everythin...
Security Equipment Inc.
North Kansas City, United States
Kevin Augspurger
Excellent security company with professional and friendly account executives and extremely knowledgeable technicians.
Smart Security Solutions, Inc.
Overland Park, United States
David Strange
Phenomenal company! This outstanding team of local professionals gave us expert advice on setting up a home security system tailored specifically to o...
404 Computer Repair
Akaxha
Terrible customer service, extremely rude. They don’t really care to help their customers, they just want your money. Wish I got the name of the guy t...
Cgi-Communication
Casa Grande, United States
George
DO NOT GET THIS INTERNET!!!!!! They have slow speeds constant outages, and terrible customer service! I’m done with this company. They should not be a...
Alert Protective Services, Llc.
Trustfeed Score 4.4
Chicago, United States
Michael Ginsberg
Been using these guys since January 2018. Service works flawlessly. I have had them out twice to add to our system. Very happy with the cameras, alarm...
Pro Video Security
Isabelle Libmann-McCauley
I hired Pro Video Security to set up cameras throughout the gym that I own. Perry came out to see the space and had a proposal to me later that day, w...
U-Spy Store / Pro Video Security
Trustfeed Score 4.6
Morton Grove, United States
Mike Conrad
Had technical problems that Perry went as far as driving out to my home on his personal time to address. Not a short trip. Great personable guy too, h...
Duluth, United States
christian cowley
Sonia Mora was the specialist that assisted with my order to move services from one home to the next. I was overwhelmed money was tight. This move had...
Washington, United States
Circle Industries
Harlingen, United States
Paul Tyznik
Best place
Xfinity Store By Comcast Branded Partner
DeKalb, United States
Tyler Benson
Customer service could be better, as in they could be more friendly. But they are quite helpful, always answers all the questions I have, and make it ...
Security Central
Topeka, United States
Trustfeed Score 3.4
Acworth, United States
Will Scott
Excellent customer service and a very friendly environment. My family had a small house fire and needed to replace some equipment. The staff was super...
York, United States
drbdriley
Best experience I've had with Comcast ever. They answered my questions, provided the equipment and helped me change my plan, service was quick and eas...
McLean, United States
macguba798
Defender went above and beyond in meeting my expectation. The phone representative Tyler was very understanding of my concerns due to some lack of dis...
Jessie Wozniak
I had a great experience coming to pick up my hardware as a new xfinity customer. Everyone was very aware of covid protocols and each person I interac...
Securityone Services, Inc.
Trustfeed Score 2.9
Lee's Summit, United States
Mike Cox
Warning, stay away from this company! I have been with this company for 16 years. I called last week to cancel my service and was told it could cost u...
Redmond, United States
Nitin Bhatia
I met Larry Lucas at the Xfinity Redmond store yesterday and am extremely delighted with his friendly nature, willingness to listen to a customer and ...
Transworld Security Services
Tukwila, United States
Johnny Nuchols
We hired this company to provide security near a gap we had in the fence to our RV lot, we kept having break in's. We put in the contract that the gua...
Burtel Security & American Home Security
Alexandria, United States
Jack
I have been with Burtel Security for my shop's security needs for a few years now and can not be more happy. I have had uninterrupted service with exc...
Trustfeed Score 3.1
Gaithersburg, United States
Penelope Bowdren
My service is always excellent! Starting with a phone call and then having service rep come and take care of everything. I’ve been with ADT for many y...
Naturally Wired
Lisa S
We purchased a newly-built home that was pre-wired by Naturally Wired. We met with Nick to understand what was available, and he made suggestions. He ...
Cincinnati, United States
John Neumann
BEWARE PROTECT YOUR HOME*****DO NOT USE! From the first call, this company lied to me about the rates. Beware hidden fees, installers and sales people...
Trustfeed Score 1.3
cecelia moore
ADT is a terrible security service. I called to cancel my service with them and they told me I would have to pay 1,125.01 to break my contract which h...
Smart Home Solutions
St John, United States
Ryan Gianoli
Currently building a home and the guys at Smart Home Solutions were able to set me up with the latest technology for all my needs. James was fantastic...
Smart Shield Security, Inc.
Norcross, United States
Shuhan Majid
Found DeShawn from Smart Shield initially to help activate and monitor our home security system and had such a great experience with him that we broug...
Low Voltage Integrators, Inc.
Oakdale, United States
Michael Strauss
Dave and the crew were excellent. I was looking for a new alarm system and monitoring service and a friend suggested Low Voltage Integrators. They wer...
Trustfeed Score 3.8
Columbia, United States
Way Mitchell
ADT Security has been great since I got the service in 2015. They upgraded my system as appropriate. The technician Wesley was professional, knowledge...
Cops Monitoring Arizona Office
Scottsdale, United States
Jessica
They will quote you a price then send you a bill triple the quote amount. We have been requesting a itemized bill and they have yet to send it! Then t...
Kiska Solutions Inc
Flushing, United States
Seattle, United States
Whit_ Cult
All in all this store is good. Why?? My beef is with the company as a whole. I have been calling and trying to get on the phone with someone about mon...
Tacoma, United States
Tiffany Caldwell
I have been an ADT customer for over 5 years, and I have always been happy with them. Recently I have started working directly with Stacy Frazier (we’...
M Wells
Under the circumstances of the pandemic it was a long wait. The employees were very courteous, knowledgeable, and helpful. They may need to provide mo...
Koorsen Fire & Security
Jeremy Hennessy
Completely professional and always available, Koorsen is one of the gold standards for how a company should do business. Working as a buffer between h...
Paula Moon
Awesome customer service! I had an error in my bill as the result of a STARZ trial subscription and was somewhat flustered with the situation. Nick (B...
Bay Alarm Company
Ventura, United States
Chelsea Sutula
We've had this system in place for almost a year and have had multiple service techs attempt to troubleshoot why we regularly cannot access the system...
Vector Security
Trustfeed Score 4.5
MK Evans
I reached out to Vector to terminate my contract due to the ineffectiveness of their equipment. Texas is coming off of rolling black outs and its stil...
Trustfeed Score 3.2
Shoreview, United States
Greg Dobbs
***UPDATE*** I originally gave this 1 star, most of the reasons you can see in my original post, but the installer called me shortly after I completed...
Joliet, United States
its_just_us 1193
My wife and I were helped by a customer rep. by the name of Alex, he was very helpful and took the time to talk to us and explain everything on our bi...
A-1 Locksmith - East Dallas
Dallas, United States
Matthew Hudson
Very professional and quick. The technician was finished before my wife walked to the store to do some shopping.
Security Lock, Safe, & Alarm Inc
Shelly Van Dyken
After trying several other companies, I reached out to them in hopes of replacing a key for a vintage car. They were able to do the work and replace t...
Home:Security And Burglar Alarms Systems
Austin, United States
Awieca
My installer, Pete King, was wonderful! He set our system up exactly the way we wanted it, was extremely patient with our questions and made absolute ...
Plymouth, United States
Minnesota Security - Home & Business Security Systems
Edina, United States
Mike Peerboom
Great people, awsome crew for install. Great follow up service.
Automation Designs, Inc.
San Marcos, United States
john denton
Decipher I.T. Has been using Automation Designs for years. Crew is very professional and always makes sure everything is done right. we have used them...
Comcast Service Center
Lenk
I paid 60 dollars a month for slow internet, the company said it was my fault and I wasted more money getting a new router. Then when I complained eno...
Wellington Security Systems
Minneapolis, United States
Bikeman 476
Wellington Security is the security company I trusted to keep watch over my family and my home. Every aspect of their service and product were worth e...
Silent Watchdog Video Surveillance
Shawn
Tom is great. He did a great job with our project. Very easy to work with, always ready to help. We recommend Tom to everyone.
Hts Security
Woodbury, United States
Sean H
We recently did a remodel of our facility. We contacted multiple alarm & camera vendors in the area. Mark & his team were awesome to deal with. Not on...
Riverdale Park, United States
Dunia Bonilla
Very bad customer service of the lady at the door! They don’t let me go into the store! And that is ok but I just go to return the equipments! It was ...
Ecamsecure
Long Beach, United States
Jeanette Hernandez
Excellent video surveillance company offering the latest high-tech security solutions.
Wichita, United States
Michelle Sanchez
Your head ADT for many years when we talk to them you've always helped ourselves no complaints
Vernon Hills, United States
Lou Loiben
Came to the Vernon Hills Xfinity Store (in Rivertree Court next to Roomplace) to exchange a couple cable boxes for newer models, and was so impressed ...
Oak Brook, United States
Lola Nickson
Corey the tech from ADT was very knowledgeable. He explained everything to me and made sure everything was working properly before leaving. He showed ...
Arlington Heights, United States
April Weymouth
Technician was awesome! He really knew what he was doing and was super friendly. Sales rep was nice too but feel like he tried to sell me unnecessary ...
Vintech Systems Inc
Kenneth Kramer
The VinTech team was a pleasure to work with. They were knowledgeable, efficient in their work, and affordable. We've had no problems with the equipme...
Protection 1 Security Solutions
Coppell, United States
Troy, United States
Wendy Maxwell
Worker was somewhat helpful at the store but did not advise about the extra cord that was needed for the equipment I picked up. I had to wait until th...
Philadelphia, United States
Tim Gordon
This location is permanently closed. You will only find that out once you drive down there and see the handwritten sign on the door. Guess it's too mu...
Home Security Systems Inc
Albuquerque, United States
Terry H
I write this review in hopes that anyone seeking gainful employment with this company sees this before they make the tragic mistake that I did!!! I’ve...
Sterling Heights, United States
Janelle Martinez
They had me in an out quickly. The lady who took care of me was so nice and helpful. The customer service phone line isn't the best, but that isn't th...
Powertech Group
Wheeling, United States
Michael Tiede
Mick Baran and his Powertech Group of Chicago does excellent work. We use Powertech for our office networking and security. I also utilize this group ...
Imperial Surveillance, Inc.
Danielle Martinez
We have been waiting for a Credit Memo to be emailed to the office for over a month. I have called both the office and Dominic but no one has returned...
Custom Design Security
Livonia, United States
Craig Deck
Great company to work with. Very knowledgeable, clean and polite staff. Thank you for a job well done.
Trustfeed Score 3.9
Detroit, United States
Paul Talpos
I had an issue with my Xfinity account and came in hoping to find help. I was very surprised that not only could they not help me with my account prob...
Trustfeed Score 3.3
Macomb, United States
Beth Schwartz
Every year when my contract is up I call and need to fight and plead to keep my plan at a reasonable rate. Today I just went in to this store and even...
Fe Moran Security Solutions
Madison Heights, United States
Michael Papastergion
Fantastic company! From the courtesy of the call center to the concern of administration. Jennifer, was extremely helpful in facilitating a solution t...
Kenyatta Starnes
I shoutout employee Jerry! No line no wait . Very Friendly and professional! Clean & peaceful services . Set up was no problem at all!
Tempo Fire And Security Llc
Harrison, United States
Alm Enterprises
McHenry, United States
Bhavesh Patel
On the plus side, they are very Covid-19 conscious and have an excellent system. On the negative side, very slow. I waiting for 30 mins before I worke...
Frederick, United States
In Comments
Amazing staff. I was in and out really quick. Like most people, I don’t like to wait which is why I choose my days carefully. It seems that Friday and...
Clear Video Surveillance & Fire
Michelle Davis
I LOVE my CLEAR Protection system. I've had my system since 2011 and Clear Protection came and upgraded me to their newest system (for free in 2015) t...
San Lee Security Inc
Sanford, United States
Pancake Girl
We accidentally got locked out of our house on a Sunday. We called a bunch of places but hesitated to call here because they were showing as closed. T...