Haltom City, United States
5400 Airport Fwy
$$
+1 8175911346
N/A
Wheelchair-accessible entrance
I had new windows installed and have called 3 times today to tell ADT of a problem we are having when we arm the systems. Pushed through a expedited ticket where I pay a lot to get them here TONIGHT and after waiting hours, they are not coming and never called to let me know. My office manager is still on the phone with them and we are getting the run around and they are saying 5 days before they come to fix the alarm. I'm changing to another company more highly-rated - seems like they are all more highly rated!!
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The office staff there is very helpful and really friendly. I had a wonder visit there today. I can't say enough good about the people there
First, I am not new to ADT. I've had it in my home for nearly a decade. The system that was installed at my son's house is a super good system; so I & he are both quite satisfied with it. However, I am NOT satisfied with the manner in which the system was sold to me. I discussed the issue with a manager, so I prefer to leave it there for now.
The entire process from the initial phone call to the completed installation was professional & expedient. Dan installed my system & was excellent in teaching me how to manage the controls. He is a huge asset for ADT. I got a security system after being burglarized as I slept. I wish I would have had Security in the 1st place and I would not have had to endure a traumatic event. Thank you ADT for making me feel safe again. D Myers
I first got ADT when we moved into our house 9 years ago. A couple of years ago we upgraded to their Pulse system and we love it. I am a techie and love gadgets. I love that I can control my lights, lamps, thermostats all remotely no matter where I am. Both installs were great and service has been even better. I highly recommend this company.
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