ADT Security Services

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Duluth, United States

adt.com
Burglar alarm store· Home automation company· Security system installer· Security system supplier· Fire alarm supplier· Security service

ADT Security Services Reviews | Rating 3.7 out of 5 stars (5 reviews)

ADT Security Services is located in Duluth, United States on 1965 Evergreen Blvd #150. ADT Security Services is rated 3.7 out of 5 in the category burglar alarm store in United States.

Address

1965 Evergreen Blvd #150

Price range

$$

Phone

+1 7708720833

Accessibility

Wheelchair-accessible entrance

Open hours

...
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christian cowley

Sonia Mora was the specialist that assisted with my order to move services from one home to the next. I was overwhelmed money was tight. This move had me in tears daily something was always going wrong and it was so expensive. I had no clue what to do I almost disconnected service. In fear of not being able to afford it. Sonia was kind patient and strategic. She asked several questions to gain understanding. She was sensitive to my needs and understood cost was a driving factor for me. I left Sonia with my dignity, my integrity and my ADT service! I'm a single mother without this system my daughter's safety is compromised. Sonia performed 3 follow up communications before install and another after to make sure all was well. I sleep better at night because of specialist like Sonia. I'm confident God placed her in my path to be a light at a dark time in my life. Thank you Sonia and ADT for an awesome experience and bringing peace of mind to my home. I appreciate your efforts! Kind Regards, 4yr customer and many to come

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Terrell Nurse

I would never recommend ADT. For starters they work with contractors. So you have a billing issue you have to call the contractor to get resolved which they don't really care to help since you're locked in a 3 years contract. The phone techs are inexperienced and then have nerve enough to charge a 25 tech fee someone to come after telling you it was a battery issue . I went spent 30 on new batteries and still had the issue. The issue was the sensor was installed too far apart. I still had to pay for the service call. Not mentioned the reps are not empathetic at all. They defend the company to the end. I wrote a letter to headquarters, let's see if they respond. I gave them 2 stars for the security, I guess. When my contract is up, I am definitely going with another company

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mildred haley

My technician at ADT name David was so nice and professional, he knew exactly what he was doing, he come inside my home and found the problem and fixed it. With this virus going around, he done the appropriate steps, ( come inside, done his job, and got out.) you can’t asked for nothing more. Thanks David, you done a perfect job and left your customer VERY HAPPY, ADT you have me as a customer forever, and I will tell my friends and family about the GREAT JOB YOU HAVE DONE.

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Ashlee Watkins

I would like to first say the representative that helped me today was amazing and tried to help the best way she could within the company guidelines. However, i am disappointed that ADT in the middle of a pandemic will not allow customers to cancel if they have past due amount. I am more then frustrated with this company and regret that I trusted that ADT would understand the things people are going through financially. I will be canceling as soon as I can pay off my past due balance. Oh yeah but I’m still being charged, even though I have expressed my situation.

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Kirk Larson

I have used ADT for security services for the past 40 years so that alone probably tells you I have been super satisfied with the equipment and service I have received from them. We just upgraded or security system and cameras, and really love the new features.