West Bend, United States
279 S 17th Ave
N/A
+1 2623352911
I have used Lifestar a number of times in my professional role as a case manager as well as for personal business. They have always been extremely prompt and professional and very accommodating. The staff always are polite and helpful. The dispatchers are friendly. Sometimes I’ll call other vendors and the dispatch sounds like they hate their life, their job and me. I always have a very pleasant conversation when I call. Can not recommend them higher. 10/10. 5 stars.
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BEWARE of transport to medical appointments. We had a good experience with Lifestar's point-to-point conveyance from a hospital to a care center but a disappointing one when transporting long term care patients to medical appointments. Their first priority is their own logistics, which means a patient could sit for hours in a waiting room without care, waiting for a scheduled doctor's visit. Our dad experienced this, and we were mortified when we found out. Contacted the company, and they expressed no regret or sympathy.
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