Anchorage, United States
1850 Viking Dr
N/A
+1 9073362055
Mechanic
Wheelchair-accessible car parkWheelchair-accessible entrance
I went in to Karen's for the first time recently and I had a great experience. They were helpful, courteous, and professional. They were happy to answer all of my questions. 10/10 would recommend!
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Very nice people will encourage all my friends and would recommend to all
Awesome service. Helpful crew. Everyone was very nice
Karen knows what to do to get you back on the road and having fun.
I took my RV in on 15-Jul-2020 to have my back window replaced. I was told it was 150.00 just for the estimate. Chris, the representative said they should have something in a couple weeks. After 2 weeks I called and Chris said he had not got a response yet from the RV manufacturer. He said he would contact them again. I called again on the 06-Aug-2020 and Jeff said that Chris was not available but he would look it up and get right back to me. He didn’t. I called again on 07-Aug-2020 only to hear Trevor state that Chris is out and he ordered the wrong part so we will have to start all over again. So this is how Karen’s RV stays in business by charging you 150.00 upfront for doing nothing. I would not recommend this shop to anyone. Update: I was contacted by Trevor who apologized for the unsatisfactory service and offered a full refund for the estimate. He also offered to try again, however with temperatures dropping and shipping getting slower I can’t take a chance so we are wrapping the RV up for the winter. I may contact Karen’s RV in the spring and try again. Increasing rating to 3 stars.
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Wheelchair-accessible car parkWheelchair-accessible entrance