Atlanta, United States
5900 Peachtree Blvd
N/A
+1 6785852314
DeliveryIn-store shopping
Car washOil changeRepair services
I moved recently and this location was closest to me. First time visit and I received phenomenal service. It was cold and raining today but they let me sit inside and they came to me with any paperwork or information I needed even though I was already out of the rain. They notified me of damages or future repairs and they gave me a timeframe on the soonest or latest for those repairs. I came back to pick up my vehicle and before I signed anything they answered all of my concerns and broke down everything including costs and repairs along with discounted prices. They were patient and courteous since the very beginning and knowledgeable concerning my inquiries. They even pulled my car back in just so I wouldn't have to walk out into the rain. High quality staff. I will be coming back. This is by far the best service I've received at any Chevrolet dealership. I highly recommend them.
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My buying experience: A from test drive to final delivery. Thanks to all involved in my purchase...i know where my future business will always be knowing these people care about the buyer...hands down the best.
Luis provided excellent customer care and made a smooth process for getting my car serviced. I received a loaner with no problem and we had easy communication via text message. I got there first thing in the morning and waited no longer than 10 minutes. Also, I was very impressed with the kids play area as I frequently have to bring my two young children with me to appointments. I will definitely be coming back for all of my service needs.
The buying experience at Jim Ellis was amazing! Amanda was on top of her game and crushed it! She got our family a great deal on a 2019 Suburban with low miles and we are thrilled with our new purchase. Not only did they give us a deal on the new car, but on our 2013 trade-in as well. The dealership went out of their way to accommodate us during these uncertain times (mind you, this was all over the phone) and sent the nicest driver to deliver our car and sign the deal. It was the best car buying experience we have ever had. THANKS AMANDA!!!
Probably the best car buying experience I've ever had. Reggie and Leland went out of their way to make sure I got the exact vehicle I was looking for. Love the vehicle.
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