Twisted Telco

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Atlanta, United States

gettwisted.com
Telecommunications service provider· Transforming the Customer Experience

Twisted Telco Reviews | Rating 5 out of 5 stars (8 reviews)

Twisted Telco is located in Atlanta, United States on 201 Allen Rd NE UNIT 420. Twisted Telco is rated 5 out of 5 in the category telecommunications service provider in United States. In the Spring of 2016, John Cohen the founder of CLEC Solutions, Inc., decided to set up another company that would only sell Cloud Solutions. This includes Cloud based PBX Telephone systems. The goal was to focus on these newer technologies and distance ourselves from the legacy communications industry. Based on his industry experience and extremely tenacious personality; Twisted Telco was born. The cloud phone systems today offer a more robust solution than simply selling phone equipment and phone service. Today’s cloud solutions provide businesses with tools needed to run their businesses more effectively. We are able to offer business customers full integration into their CRM. We are also able to provide any business with additional software modules that were not available with traditional phone systems. Each one of these modules added increases the monthly revenue per customer. We have truly transitioned from selling on price, to selling on solution. The transition happening today with business telephone systems is similar to what occurred in 2007 with the introduction of the iPhone. We are now easily able to offer valued added applications or applications such as analytics and call recording that increase monthly revenue. The customer applications make the customer stickier and less likely to churn out for price.

Address

201 Allen Rd NE UNIT 420

Phone

+1 7709719000

Company size

1-10 employees

Headquarters

Atlanta, Georgia

Founded

2016

Accessibility

Wheelchair-accessible entrance

Open hours

...
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David Bittner

I have been a client of Twisted Telco for over 20 years. Twisted Telco has provided excellent service in many ways. They have made sure that we have the most appropriate phone system that has met all our needs. They have kept us up to date with new features and technological advances. They selected the right provider for us as well. If there are any issues with the provider or phone system, we have 1 point of contact, Twisted Telco. They solve the problem and communicate with us along the way. I have been contacted by competitors of Twisted Telco and always tell them that we are more than satisfied and they would be wasting their time to pursue our business. They are the most responsive company that I have worked with and look forward to working with them for many more years.

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Gail Lupo

Cannot fully express what an incredible experience it has been working with John Cohen. He has the utmost integrity and professionalism in every thing they do. They always put the customers needs first and goes the extra mile to ensure satisfaction. Thank you again, John, for all that you do. You are always at the top of my list as you make things happen when it seems like no one else can!!

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Vanasons Salon

Our salon recently got the phones and app that pairs with them to forward calls and voicemails to a personal cell. It has genuinely made our lives easier and business wise we're able to stay on top of admin things more efficiently and get in touch with our customers faster. Thanks TT!!!

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Sarah Rousselot

Twisted Telco is so helpful! They can talk us through most issues over the phone, and have quick turn-around for in person fixes.

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Samantha West

John and everyone at Twisted Telco have been awesome. I called Thursday afternoon and sent in pictures of our problems and they were out to fix our issues Friday morning. Quick, easy and painless. We will be using them for all future needs.

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Gwen Golder

Twisted Telco is wonderful. My phone hasn't been working for a couple months now but they came in and fixed it within 5 mins of them arriving. Great Company

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Harry Rosen

John and his team came to install the companies WiFi and access points the very same day that service was requested. The speedy turnaround time kept our project on plan and in budget. His estimate was fair and he was able to beat every other that we received. A

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Christy Eidson

Everyone that I have dealt with has been very knowledgeable & professional. Couldn't ask for a better telecommunications company. They believe in going the extra mile for customers.