Austin, United States
11126 Jollyville Rd
N/A
+1 5122446639
ZERO STARS! Made an appointment for chimney clean and inspection. They were behind and couldn't do it on the day we made the appointment so Chris said he would be out next day. He text me he was on his way. Great news. Shows up at 5pm to my house, sees my driveway and decides it was too steep to walk down so he left, with a notification over text, which I didn't get because my phone was downstairs while I was taking care of my kids upstairs. Are you kidding me? Like other reviewers have posted he claimed he was \too old\ to be walking down my driveway. Wow. How exactly do you inspect chimneys when you can't even walk down a driveway! Sounds like you need to retire. Lazy. Unprofessional. Embarrassing that you run your business like this. My money will go elsewhere, and anyone thinking about hiring Atlas Chimney should go elsewhere too, before your time is wasted.
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I had crumbling mortar on the cap of my chimney and hand Chris and assistant install a metal cap on chimney. Excellent work! Everything looks very good!
Chris and Brian gave me a good bid after assessing the repairs needed to the top of the chimney that had been damaged in a storm. When it came time to do the work it went off without a hitch because of the planning they had done. Work was completed in the time they said. Great repair, cleaned up after. Highly recommend them.
We had another great experience with Atlas, and will be calling them again next year. It’s always refreshing to find someone you can trust, and who clearly takes pride in their work. They arrived on time, kept the house clean while working, and were friendly. We’re ready for another fire season:)
Chris and his assistant came out the same day. They were friendly and knowledgeable. The estimate was somewhat higher than a competing quote, but he returned well ahead of the date promised with the newly fabricated chimney crown. His installer did an excellent job and afterward shared photos of the important details. I feel good about their quality.
Deli
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