Austin, United States
11331 N Lamar Blvd
N/A
+1 5122937630
I was stuck in Austin, Texas because of the storm and had to move my flight back 2 days back because of the weather. When I booked, I was told that if I call two hours before pick up to cancel, they would refund since they knew the circumstances. I called the office 4x, left a voicemail, and emailed them twice three hours before pick up since I ended up getting on an earlier flight. Due to their lack of unresponsiveness, they ended up showing up. I told them I was at the airport since I got an earlier flight and had tried my best effort to notify them that I'd cancel. Since my flight wasn't cancelled (which they did not say previously) they charged me anyway (350, which was WAY higher than other places). In addition, I've called back 3 times to try and reach the owner and I was told that he would contact me. It's been 4 days and I have heard nothing. I DO NOT recommend traveling with this service. There are many cheaper, more accommodating services. I'm especially disappointed given the disaster in Austin that they wouldn't understand when I got on an earlier flight and were un responsive to picking me up.
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Prestige Limo in Austin was very accommodating and even after I changed my arrival times several times they were very polite. The Mercedes S Class sedan was impeccable and very luxurious. I can’t say enough about our driver Danny! He made us feel like royalty!
Austin Prestige helped me get a family member to the airport this morning during harsh driving conditions. Grateful they had safe 4x4 vehicles to operate during the TX winter storm. Thank you!
I was very pleased with their services. They have excellent drivers, very professional and courteous. They arrive before time and does what ever it takes to please you. The limos are always clean and have an excellent sound system. I highly recommend them!!!
Had a great experience. Our Driver Karim was early, helpful, kind and very professional. I would highly recommend these guys. Thanks for making our wedding day special!
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