Austin, United States
10815 N Lamar Blvd
N/A
+1 5128329999
I called them today to discuss repairing an LED television of mine that has begun to show horizontal lines across the screen. After discussing some details (model number, what the lines look like, etc.) they gentleman on the phone explained that the TV is unrepairable, or that it would cost far too much to try and repair this particular issue. I REALLY appreciate the straightforwardness on this. No sales pitch. No lofty promises. Just good neighborly advice that was in my best interest. If I ever do have an issue that can be repaired, I'll be returning.
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They are the certified technicians for LG refrigerator warranty repairs. Every technician I met is courteous, professional, & knowledgeable.
Yesterday my wife called Dean about somewhere to drop off old tube tvs for recycle, the fellow at Dean TV said they would take them, no charge. This was great as all other alternatives were pricey. So loaded up seven tvs and drove from San Marcos to Austin today. Arriving at Dean's we were told that they do not take tvs at all. We mentioned the phone call and were again told the same thing. What I found very strange was the fact that one of the employees had lied to us but no one there seemed to care about it, there were no questions asked, no apology, infact they almost acted as if we were bothering them. Very disappointing, not professional at all. Anyone want a clunky tv?
Dean just left my home today. My LG refrigerator compressor went out last week. Fortunately, my compressor was still under warranty. I called LG and they identified only two authorized LG repair contractors here in Austin. I called Dean and sent him the LG work order. I was impressed that he had the condenser in stock. He was out the next day and replace the compressor and installed a new air filter. Dean and his partner wasted no time getting started and almost two hours later, the refrigerator is purring like a kitten. Very good service..
I had a refrigerator that stopped cooling and the compressor was likely the cause. LG set me up with Dean to do the repair; he called me a day before the appointment with the details, and the repairmen arrived promptly at the window that was given. They were very friendly and finished the job in around an hour. I was a little nervous given some of the negative reviews but I had no issues and would recommend them if you are having problems with your refrigerator.
Deli
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