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Greater Texas Credit Union

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Austin, United States

gtfcu.org
Credit union· ATM· Financial institution· Bank

Greater Texas Credit Union Reviews | Rating 3.2 out of 5 stars (5 reviews)

Greater Texas Credit Union is located in Austin, United States on 6411 N Lamar Blvd. Greater Texas Credit Union is rated 3.2 out of 5 in the category credit union in United States.

Address

6411 N Lamar Blvd

Phone

+1 5124582558

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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L

Luis Manuel Piña Peraza

This Credit Union likes to send you mail drops to refinance my vehicle, then when I apply they told me I can’t

J

Jo Anne Campbell

I re-fi my Kia Soul. Wasn't sure I would qualify but Derrick and Shawn and a few others really helped me get it straight! Yes, I had to hold but heck it's Christmas and everyone is busy. The two men I worked with, made it easy and pleasant, even when I wasn't! Merry Christmas Y'all

M

Manolo Sanchez

I had been given a Visa gift card from Greater Texas Credit Union for my birthday. I called them up using the phone number on the back of my card to inquire about my balance. The first time I called, the person who answered the phone refused to give me my balance to my gift card because I did not know how much was originally on there. I explained to him that was the very reason why I was calling. He then very rudely told me it was against policy and put me hold and hung up. I called a second time, this time another person answered, I explained again, and she told me card was closed now, and hung up on me. NEVER have I had such a negative experience with phone support for a gift card balance check lol. Worst bank/union ever.

C

Chanel Thibodeaux

I feel that this credit Union is not good for someone looking to rebuild credit or with loans during hard times. Because of this I am closing the account completely which includes my credit card. I tried them because a family member had them but now I see why they left. If you’re looking for a credit Union that actually helps you go with UFCU or Navy FCU.

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William Curran

I received a letter from them that my final payment on my car loan was less than the normal monthly payment. So I paid that amount. I received a late fee of 18.00 dollars because they said I was late. I didn't argue I just paid it immediately. I then I get another 18.00 late fee on the car loan. So I called and got the runaround, and said a manager would call. No call. I called again only to be told the same. The third call after getting excited the guy told me was I had a late payment on my RV so they were not going to give me my car title until I paid that. I told him that is a different loan and if he wanted to play that game I will not pay the RV loan until I get my Car title. He told me he didn't care. I asked to speak with a manager and he said they are busy and I should call back. Totally illegal, unprofessional and shady. I was steered here by Nyle Maxwell GMC. I think there is some kick backs going on here. I still have not received the title.

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