Austin, United States
12201 Roxie Dr
N/A
+1 5122984916
Online estimates
They did come for an estimate at no cost and were able to schedule to fix my broken water pipe very quickly. I loved the service and definitely recommend them.
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I called Mr. Rooter in order to get a quote for a cleanout break in my yard. They scheduled the appointment, and then notified me that they were on the way. I feel as though they were honest, prices reasonable, and workers professional. Do yourself a favor and give them a call, they do quality work.
EDIT: *** Mr. Brett Bidwell, the franchise owner, called today and took numerous steps to correct the situation. I'm happy with his attempts to address my concerns and will check with him if I have any future plumbing problems that need assistance.*** We were charged over 322 to have a four inch long piece of waterline soldered into place. The plumber, Alvin Santoy, spent less than 30 minutes working on this since we already had the broken waterline exposed. The plumber was rude to my wife when she tried to ask him a few questions about our leaking bathtub drain.
Mr Rooter although they were scheduled for the day worked me in due to the sewer line issue. Michael came out and quickly cleared the issue and then scoped the line to find and show me what caused the problem.. tree roots then explained what was needed to fix it permanently. Great Service from a real professional and restored my home back to complete functionality.
Take a minute and read this before hiring Mr Rooter of Austin. They are hands down the most professional plumbing company I have ever dealt with and I have dealt with many. I had extensive work that needed to be done from multiple root intrusion in my drained lines under my slab, repairing supply lines, gas line rerouting, toilet removal and install that required a professional to handle this massive job. From the first day they were very clear and gave me multiple options that saved me thousands of dollars to repair all the damages. They were on time every single time and the main plumber on the job, Michael, was extremely professional, patient, and explained everything he was doing before he started. The workmanship was the highest I have seen in years as they made sure everything was done correctly and constantly checked and rechecked their work. Once the job was done, they also had the inspector and engineer out the same day (which is a miracle) and wrapped up the job two weeks sooner than they had anticipated. The time they saved me along with the headaches and anxiety that goes with major plumbing work was worth every penny. Big thanks to Brett, Michael and the rest of the crew.
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