Austin, United States
2800 Longhorn Blvd #102
N/A
+15122552505
Jose and Jesus were amazing! Our kitchen pipes busted under the slab during the winter storm, requiring an extensive leak repair. They were both knowledgeable, efficient and made sure to keep us informed of their steps to remedy our problem throughout the job. Would certainly recommend each of them for any plumbing needs.
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Called these guys after a 16 hour work day to handle a simple clog, they didn’t have a snake larger then 3/8 by 75’, and couldn’t reach the clog. Then the tech told me it was going to be 300.00 for the call, then I reminded him that I was the owner of a plumbing company, and he lowered it to 50.00. So word of advice if a plumbing company falls short because of their own practices, don’t pay, and it’s just down right ridiculous that they don’t carry the proper equipment and probably use that excuse just to make money from just simply showing up... So lame, must train plumbers correctly, and we will all make this world a safer place.
Responded in timely fashion to give us guidance for remediation of water damage from burst pipe. We followed all his instructions. Chad came back in three days to test for presence of water. Readings gave us peace of mind that we had dried out damaged areas. We appreciated his professional manner and knowledge.
Fast, friendly and thorough. Within an hour, I had the technician, the water mitigation person and the camera person all on site to help determine the cause of the sewer clog. Logan, the technician was patient and clearly explained everything before he started, including explaining some common causes of sewer issues and why he would look for those things first. CJ, the water mitigation specialist was VERY patient in answering my millions of questions about the water damage and what needed to happen. Finally, Devin came and was able to show me the issue with the camera and explain the approximate location of the issue to help pinpoint it and provided a thorough estimate and explanation on the repair. All in, they were here within an hour and fast and efficient and done with everything we could do immediately within 2 hours.
City ID'ed a 1.3 GPM leak when reading my meter.Called RR and the service techs arrived about an hour after later. They explained the standard fee to find & repair a leak in the service line to the house. They were able to identify the source of the leak with their listening equipment and had it dug up in about 20 min after they arrived. A 45 degree elbow in the line to the house had cracked due to the soil shifting (21YO house). They repaired the break; let the pipe glue dry, verified that it would hold, and then filled in the (small) hole in the lawn. Very professional and courteous. The price was steep ( 900), but worth the the quick turnaround . It is so easy to take functioning plumbing for granted...until it is not functioning plumbing.
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