Austin, United States
5900 Southwest Pkwy
N/A
+1 5124586656
Toilets
Wheelchair-accessible toilet
This office is the worst I have ever experienced, and I have a team of 8 specialists, plus my regular/primary care doctor. This office had me wait me wait an extra 2 months to make my appointment, so they could run my insurance and make sure it would cover the EMG testing she wanted to do. I finally got in to see her, and halfway through my test, I was crying because of the amount of pain her test was causing, while she told my husband (in front of me), that the test doesn't hurt, and I must be overreacting. Then she tells me that I have small fiber neuropathy, and that the test must have been excruciatingly painful. After all of that, I found a new neurologist, because I expect better from my caregivers. Then about 8 months later, I got a bill in the mail for over 600 dollars, saying that insurance didn't cover her services! I would not recommend this office to anyone I cared for.
like
I have been super pleased with my decision to receive care from this practice. From the front desk staff, billing/insurance manager, and nurse to the care from the Dr. Westgate and Mariah the NP, everyone has been super reasonable and easy to work with. I have never had unreasonable wait times and communication regarding appointments has also been a breeze. A special shoutout to Rebecca who has been extremely responsive anytime I have a question regarding insurance and billing.
I can’t even begin to say enough about this practice. They are by far the best neurologist in town. Not only that, but I feel like they are my second family. I suffered for years with migraines before seeing them and they immediately made a plan for me. I’m now doing amazing thanks to them. You won’t regret coming to see them.
I felt very well taken care of. Dr Westgate was very easy to understand and what she said made sense. I've been going to Doctor after Doctor and the others have been at a loss to figure out what is going on with me. I now feel on the right track, Thanks Dr Westgate and staff!
I am so fortunate to have the penultimate neurologist treating my migraines - Dr. Sara Westgate is extremely professional, very caring, very attentive, and always goes the extra mile to make me feel special. Her assistant, Mary, is awesome, and her staff is consistently kind and accommodating. I drive from Temple to Austin because Dr. Westgate is worth it!
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