Austin, United States
N/A
+1 5129006821
Delivery
Update: Once everything was settled, I haven't had an issue for past 10 months. Very nice customer service over phone. Upgrading them to 5 stars, well deserved. If I could 0 star I would have done that. Please stay far away from this company. I had ordered to start service from Costco location on 08/08. Confirmation number - 2KWG3. They missed by delivery 3 times and inadvertently closed my account without consulting me. I had called Sparkletts customer service several times and they always said it will be delivered today but never got it delivered. I cancelled my services from the previous vendor based on this order. I trusted as they are via Costco, there services would be top notch. But Sparkletts water is BIG DISGRACE to Costco. Other than mental agony they haven't provided me anything.
like
Never shows up on scheduled delivery date. This happened three times. Stay away from this company. I cancelled my service.
when you add a service date the website does not match what they can actually do! They lied at Cosco tome and told me that with an Executive membership you get the water dispenser for free which is not true but a couple of dollars off. Update: still using them because can’t find anything else and will get some money back from Costco on my membership
Worst customer service ever will never do business with this company
Driving home today 11/29/18 @ 5:23 pm waiting with twenty other cars for the light to change at intersection of 1626 and 2770. A sparkletts truck drives to the front in the right turn only lane and changes lanes illegally cutting off everyone waiting. We're all trying to get where we're going, not cool.
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