Austin, United States
1015 E 32nd St Suite 101
N/A
+15124776341
Alright, here’s the deal. The front desk staff is absolutely horrible. I’d give specifics, but I don’t want to get anyone in trouble. Let’s just say every visit I’ve had an issue with them being unpleasant. I got into a pretty bad car accident November 2020 that resulted in immediate hand surgery. I was assigned to Dr. Pearce. He is very cut/dry and you’ll need to do the research yourself for any questions or concerns you may have, because he won’t go out of his way to cover all areas of surgery (pre, during and post). Dr. Pearce’s assistant always has a smile on. I can’t remember her name, but Thank You! The Radiologist, Kevin, is so kind! Get ready to hear whistles and compliments as he takes your X-ray. Dr. Pearce has been on a handful of publications, but the team’s overall bedside manner just isn’t worth the visit.
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I understand that there's a virus going around, but, the scheduling staff there hung up on me-3 times over two days. Paige I believe was the person I was dealing with. I have no idea why they would do that, my conversation with Paige was fine. I really want Dr. Pearce to know how his staff would deal with a potentially NEW client. Very RUDE! Moving on to another doctor
I have had six different injuries requiring assistance from Austin Bone & Joint. Dr Stephen Pearce. Three of these entailed surgical procedures. Dr Stephen Pearce MD is a very professional, highly educated and and extremely talented surgeon, He continues to stay updated on the latest procedures and techniques. He has repaired two shoulder injuries ( one was a completely torn rotator cuff) and the latest he repaired my damaged elbow. The staff has always been very professional. Dr Pearce has repaired me and allowed me to continue a very vigorous and active lifestyle. I highly recommend him.
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