Baltimore, United States
2418 Barclay St
N/A
+14107609410
Not sure why its reported closed, they are still operating or giving the perception that they are operating. This review is a review of the location in Baltimore owned by Michael Shipe. I contacted this business due to a mailer coupon for a 99 chimney sweep. The receptionist says that the owner, Mike, would come out to do an inspection first to see if a cleaning is all it needed. Mike came on the day of the appointment, never went up to the chimney and proceeded to tell me the grout lines were bad, needed caulking, the caps were separating, the crown was cracked and it would be 1600-1700 for the job. He also proceeded to tell me that it would be in my best interest to get on his schedule as he was \very busy\ and asked what I was going to do. I told him I was going to call around which he did not object. I was skeptical because I just bought the house a year ago and the previous owner gave me all the records that was done for the chimney which included 2 new caps, a new crown, new liner, new grout, etc. So I contacted the company used by the previous owners and they didn't dispute Mike's claims, but was skeptical as well. Long story short: chimney was inspected and cleaned with everything still looking fine. Oh, and Mike told me not to use the fireplace as it was a hazard. What is this guy doing? Mike is a fraud and a hustler and has no reason getting any business from anyone. Beware, if you want to lose money for unnecessary work, a Step In Time Chimney Baltimore is just your business. Otherwise, do yourself a favor and step as far away from this company.
like
Treated us like people and not just dollar signs. Completely replaced our chimney and fireplace for half the price others charge. Very friendly, fast and makes themselves available.
The manager Michael was very unprofessional. They severely damaged my newly installed slate roof. This caused serious water damage inside my house. Several people tried to install a flue liner until one person could. They made such a mess inside my house that they had to have a professional cleaning service come in. I DO NOT RECOMMEND these people at all. And I had to point out that the manager did not hold an MHIC license to sell in MD.
We had to have a full refresh on the 1960’s fireplace in the home we recently purchased. The crew arrived on time, they were professional and demonstrated great attention to detail and pride in their work. Mike and his team delivered on everything they said they would and we would definitely recommend them to anyone in the Baltimore area in need of fireplace work.
I had this company come out to give my wife and I an estimate to fix a cracked crown and to install a rain cap on our furnace chimney. The owner of this company, Michael, without even performing an inspection of any kind, told me we had a tera cotta liner in our chimney, that we would need to have a stainless steel liner installed, and that it was going to be 2,000. I began asking him how he knew that without doing an inspection, and he cut me off, saying the house was old, that he was the expert, and that he looks at these all the time. He then began to speak very rapidly about his credentials, his liability insurance, and how he had very good reviews online (a laughable claim), which made me feel like he was trying to manipulate me into him doing the work, which made me decide to go with someone else.
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