Battle Creek, United States
7 Grand Blvd
N/A
+1 2699625441
Crew did a fantastic job replacing our old and leaking water heater. Came out the day after we called, delivered and installed the new and removed the old. They also brought us up to code, and fixed an issues with our boiler venting. They technicians were very professional and friendly.
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Called me back about my hot water heater problem and provided me valuable advice on how to proceed. I didn't hire them because I needed a servicer that handled a particular brand warranty service. They spent valuable time on the phone with me which was much appreciated.
So happy they were there to help us with our water heater situation! They were very friendly and professional! We really appreciate how quickly they were able to replace our water heater and they gave us a decent price! Thank you again! :)
Great Service & Price! A very honest local plumbing company.
Repair the shut off value leakage. 1* for scheduling the appointment within 48 hours. 2* for showing up 3*for reasonable costs and plumbing ethics!! However, would've liked to give 5 *'s!! But, the plumber WAS informed by his staff that we had to have the necessary COVID-19 precautions in place!! The staff verbally assured me that there was documentation for our necessary precautions on the \work order.\ And, they were taking exact precautionary measures as advised by the Public Health Department regarding the Pandemic. Thus, l was reassured that l had nothing to worry about! Yet, the plumber, a grown man in his 60's, showed up without a mask or booties and allowed my husband to observe his workmanship; not social distancing, as l was told that he would especially since the shut off valve repair was in my laundry room of all places. Heather advised me 100% that he would be adhering to the guidelines, and he did not until l insisted that he wear a mask and remove his shoes. This was a very frustrating and upsetting day for me because l did put my confidence and trust into the good reviews and personal referrals of this company. Although the plumber was ethical enough to replace a second valve while he was here on the service call; the whole experience has been \devastatingly disappointing\ with such lack of respect for the vulnerabilty of a customer. Perhaps, \established small businesses\ need to recognize that this is just one reason why other small businesses are forced to close shop!! PLEASE, Michigan, \Mask Up\!!!! My Life Matter's to My family too.
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