Berkeley, United States
2045 Allston Way
N/A
+1 8007721213
I understand people working from home but I’m assuming they still getting paid right. this morning @10:25 am I spoke with gentleman so not helpful hasitant to answer my question. Sounds like his sleeping he just wanna hurry up hang up the phone. I tried calling literally 20 times. He was hanging up or put me on hold forever. And finely when he answered he said I’m home like why you calling me Attitude. I can’t believe this type of lazy people work for government. Such a shame. They need to get their stuff together! I will file complaint send a letter to however I can reach to highest level.
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All you get is a busy signal. 12:26... Guess they don't stagger lunches and everybody takes off their headset at once.
The place is clean and well maintained and the employees are very courteous. But it just seems like they don't know their job as well. I have been there five times about a Name issue on my card and all the time I get pushed to some other government agency who then pushes me back to them. It just seems like somewhere down the line the machinery is broken
The Berkeley office and apparently all SSA offices are currently closed due to COVID-19. Any business requiring an in-person visit cannot currently be conducted. The advice from the phone rep was to wait.
Giving it a failing grade. They were very timely in servicing me and my wife, but this office never mailed us or contacted us that our social security application was denied. We had to visit them again for an update even though they said for sure we would get a notice.
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