Coral Springs, United States
1853 N University Dr
N/A
+19547522544
Taylor is the bomb dot com. She is knowledgeable, friendly, courteous and a pleasure to deal with. Always makes you feel welcome. The bike shop is great, but the reason I go back there is because of her. She knows what's she's doing and is sweet as can be.
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I was looking to purchase a mountain bike. My friend had recommended I visit this store and speak with Jonathan. I met him and explained my needs. He was very knowledgeable and explained to me my options very clearly. I was extremely happy with his attitude and as a result purchased a bike. I returned about a month later for a followup check on the bike. The staff was very friendly and took care of the bike while I waited. Highly recommend this store.
I just had my back tire fixed, really nice place. Workers were friendly and calm. Manager/owner introduced every one to me. The work space, shop looked clean. All an all good experince with this location. I'm not sure if it's a large franchise, any way I'll bee going back for my next repair.
First time going and was well worth it. Had a flat on my mountain bike and they fixed it up real quick. Great customer service to top it off!
ABSOLUTELY AMAZING SERVICE! Not one issue in customer service, they have good attitudes and are extremely friendly. Satisfied beyond amazement with them, they put a few parts on my bike and got it running smoothly, the chain skipped a gear but i took it back in to them and they adjusted it immediately. Cant stress enough how good a bike shop they are, charged me extremely fairly and even called before putting the tire and tube on my order which i forgot to add. Called me when it was done and had no problem holding it til i could come pick it up. BIKE LOVERS LOOK NO MORE THIS IS THE SHOP FOR YOU. Loved it here and will definitely go back when i need more parts or service. The employees are more than friendly theyre kind and actually interested in your plans with the bike. Rarely do i post reviews but they are absolutely deserving of 5/5 stars
I was looking for a bicycle to ride as therapy after orthopedic surgery, so we decided to try this shop. We walked into the large store with a sizable inventory. The first think we noticed about the selection, was they all looked pretty much alike. There was very little to reflect the personality of the rider. There were 2 guys behind the desk who proceeded to totally ignore us, in spite of the fact that there was not another customer in the store. We finally managed to get one of them to come out from behind the desk. I knew that we couldn't afford a lot and everything looked pretty pricey. What confused me most, was the way the bikes were sized. They didn't follow anything I knew about sizes. Evidently they were marked with the frame size rather than the wheel size that I had been used to seeing. The issue was, that I couldn't get the sales associate to give me any idea of the correlation between the two, no matter how many times I rephrased the question. I wasn't sure whether to speak louder or slower. After a frustrating 10 min. or so, we left. I bought a wonderful bike at another store for a fraction of the price of anything on their floor. We did feel forced to return on another occasion. When the weather started warming up too much for me to be out, I wanted to get a trainer for my bike so that I could use it to exercise in the house. They were the only ones that had them in stock. We reluctantly returned. Sure enough, they actually had one put together and up on a platform. Once again, we got no help as to how to judge the size of the trainer as compared to my bike. We asked him if he could put a bike in the trainer, so we could at least see how it worked. "No." That was it, just "No." So we left. Needless to say, if anyone were to ask us about returning to this store, the answer is, "No."
The store itself is big, clean and organized. The customer support, however, is horrible! Not worth it walk in. Went inside to get advise on what to get and the guy was just rude and told me I should know what I'm looking for. Well, if I knew, I would ask for advise. Went to Alex Pro Shop and had a much better response, got all the parts I needed and walked out happy. DO NOT RECOMMEND!!
Nice and clean store, great service and prices. Had a quick servicing on my bicycle and they even shined and lubed it up for me. Would definitely recommend to a friend.
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