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BikeSource

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Littleton, United States

bikesourceonline.com
Bicycle store· Bikes· Bike Repair/Maintenance· Sports Wear· Retail· Bicycle rental service· Bicycle repair shop

BikeSource Reviews | Rating 3.9 out of 5 stars (5 reviews)

BikeSource is located in Littleton, United States on 8176 W Bowles Ave. BikeSource is rated 3.9 out of 5 in the category bicycle store in United States.

Address

8176 W Bowles Ave

Phone

+1 3039796463

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Dave Cenedella

The Walmart of Bike Shops, avoid if you can. Covid is making it very hard to find specific bike brands and models. Unfortunately, the local independent bike shops we work with did not have the particular Specialized bike my wife was looking for. One of them suggested looking at BikeSource as they are a large distributor for Specialized. They did have the bike at the University Hills shop. We drove an hour to this location. For that I give them the second star. We spent quite a bit for this rather high end bike. With that kind of spend, I would have expected some attention and service. They eyeballed the saddle height and that was it. All they want to do is sell the bike. I specifically asked if all the additional parts needed to assemble the included bike computer mount. I was told they were. They did not offer to assemble the mount for us. Once home we found that indeed the needed screws were missing. Ok, we thought no big deal we will go to the BikeSource Littleton location which is much much closer to us. The staff at the Littleton store had no interest in helping us, given they did not sell the bike, and told us to go back to the University Hills shop. It was apparent they had little knowledge on a rather common accessory and did not care to learn. In fact they were rather rude and dismissive. The one reason to purchase from BikeSource is you can't find what you want any where else. Do not expect bike fitting or after sales support. You get as much service as you would purchasing a bike from Walmart. By far the worst bike shop experience I have had. Avoid them if you can.

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Nancy Blackmon

I walked in the shop today with a hand me down juvenile bike today with flat tires and bad pedals for my 4 yr old grandson. I thought I needed new tires but I talked to Lee and he immediately took the bike, pumped up the tires, replaced the pedals and told me if the tires/tubes didn’t hold the air by tomorrow to come back! What a great experience, great customer service and I’ll be back in your shop! Thank you Lee, you deserve a raise!!

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Jeremiah Torbit

I took my bike into the shop for a routine tune-up. I got a new chain and seat put on the bike as well with excitement to ride today on the the 4th of July. When I called to check in on my bike, they couldn't even find it and told me they would call me back. After a couple hours of no response, I called them once again and they said they were just finishing up but asked if I wanted the new seat installed, it was on the work order to install the seat. I don't know if they were drunk or high (sounded like they could be either) but I was surprised they were able to find my bike when I showed up to get it (285 later). Today, as soon as I start pedaling, the chain starts slipping. I couldn't even ride it (on any gear) and had to walk the bike home. I will be taking my bike back to show them and I expect a full refund because my bike isn't even able to be ridden more than 10 feet. I will not trust this shop with my business ever again.

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Nancy Misage

Amazingly helpful staff. My husband and I are Physics teachers and needed a bicycle wheel for a demonstration of angular momentum and gyroscopic precession for our virtual classes. The staff at Bike Source were happy to find a wheel that was no longer useable and simply gave it to us. A staff that is that willing to help solve such a random request would certainly be the people to help any and all bicycle related needs. Our students will have a much more complete understanding of a difficult concept because of your kindness. Thank you.

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Keith Reagon

It was a awesome visit!! Not only did they have the bike pump i really needed they answered so many questions that i had about my bike.

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