Birmingham, United States
345 State Farm Pkwy
N/A
+1 2057495224
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Assembly serviceRepair servicesService guarantee
As a Kitchen and Bath Designer, Allsouth is the only place I take my clients when shopping for appliances. We have a saying in the construction industry, 'it's not 'if'' something goes wrong but 'when'. Allsouth Appliance provides an added layer of protection for both me and my clients. That's important to know if you're considering a big box store. When a hiccup happens, Allsouth will move heaven and earth to ensure the project stays on time and my clients stay happy. From selection to installation and everything in between, you won't find this level of white glove service anywhere else. They are the gold standard in the industry.
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So AllSouth was touting the “advantages” of using them for appliance purchases. My microwave fails after 3 weeks and they basically say you are on your own. I’ll just be going to Lowe’s next time I need a new appliance!
The best customer service! Diann B. was the associate that helped us. First, she was knowledgeable. We had been waiting weeks to know when we would be able to get a dishwasher we ordered from a big box store that was listed on their site as 'in stock'. After waiting on hold with the big box store customer service # for 40 min, and then being told 'I don't know', I decided to look elsewhere. I am so glad I found AllSouth. On my first call, Diann immediately knew that the model we were looking for in the color we needed, was not being produced at the factory due to the pandemic. She suggested another model, double checked that she could get it from the factory and how long it would take to arrive and she was right on the mark. As soon as it came to their warehouse, she called to let me know it had arrived. She asked their delivery crew to 'work us into' their schedule and it was delivered within a couple of days. Even the delivery guys, working in the heat were extremely pleasant and courteous. We have been using our new dishwasher for a month now and are very pleased with the model Diann suggested. We were treated by Diann as if she was the owner of the company, like she had a personal, vested interest in our satisfaction with the experience. Flawless process from start to finish, great communication, knowledge, and professionalism! We are AllSouth converts for life, thank you Diann!!
Awesome place.
Deli
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