Boise, United States
12195 W McMillan Rd
N/A
+1 2088840150
Toilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
I had a great experience with Cap Ed! It was a few weeks ago on a Friday I got a flat tire. I pulled over in the Cap Ed parking lot & two of your employees came out to help. It was at the 12195 McMillan rd Boise id 83713 location and Braden & Blake came out to help. They changed my tire and put a spare on for me. I was so grateful for there help. They didn’t have to do that. So thank you so much! I hope they get the recognition they deserve!!!
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ATM Review Only - this ATM is one of the worst in the city. It consistently has major issues. Currently, it has an issue with taking the card, it acts like it won’t take it and then you have to almost take it back out and then it grabs it. This ATM almost always has something wrong with the deposit features - either the cash or check deposit function is down and sometimes both. It’s been this way for years and this branch needs to get a new ATM. As for the people in the branch, they are great! Although, I often wonder if people are complaining to them about the ATM, and if they are, is the staff taking immediate measures to deal with it? It’s super frustrating to drive all the way to the branch and to find out the ATM isn’t working and it’s either after hours or you don’t have time to wait in a line at the drive thru. PLEASE get a new ATM Caped!
The people are always helpful, and make sure you have everything you need before walking out the door. Or, in this case, before you drive away from the window. Thanks COVID-19!!!
I have been doing business with cap Ed for over a year now, I have been very happy until now. Im trying to purchase a truck and no one answers the phone, customer service is a big thing to me. I will continue calling today, if I still can't get through to someone I will be looking for a new credit union.
Have both personal and business checking. Have also financed through CapEd. Have nothing but good things about them. *Edit: the review I left above is no longer applicable. At that point in time I was happy with them however this was before they decided to start randomly withholding checks occasionally with no Rhyme or Reason for the specific purpose to charge me several hundred dollars in overdraft fees a month. There was no explanation for it there is no justification for it however occasionally they will decide to withhold about 60% of random checks for approximately 10 days which is just long enough for you to notice that that extra 60% of your check that has been withheld is now gone due to the several hundred dollars in overdraft fees which are charged to you at 27 a piece. Avoid this Bank like the plague do not go here or you will regret it I promise you. There are hundreds of acceptable choices for banks and 10 years ago this was one of them however now it is no longer
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