Bolingbrook, United States
297 N Frontage Rd
N/A
+1 6302391109
During my 3 months with the MR Express Inc. I borrowed eleven-years-old trailer. While driving on a very busy expressway, two wheels came off!!! Soon after annual inspection. The cause was due to broken bearings, the hub showed only some burned grease. What’s more, the company initially sold me full trailer insurance which should have seen me covered for eventualities such as this one described here. However, despite this cover, they still charged me for repairing the trailer. As well as the repair costs, when I returned the trailer; Mario Rzepa unfairly charged me for the replacement of the some unit part and some other unrelated repairs inside the trailer. I STRONGLY CONTEST THESE EXTRA CHARGES! Altogether costs came to two weeks gross UNPAID SERVICE! I have been trying to get my money back through the courts. However, given the sums involved, I have found it difficult to get legal representation. I would like to add that; in the general agreement it was stated that I would return the equipment “in the same good condition as received“. The issues which caused the accident were due to the pre-existing condition of the trailer. I feel cheated by the company. I would also like my concerns regarding MR Express Inc and owners Mario Rzepa and Robert Pierzchala to be noted in any reviews of the company.
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Wonderful company with great co workers. Provides professional and highly satisfactory services. Overall an experienced and reliable transportation company that is pleasant to work for and with.
Very polite and professional dispatchers, latest equipment, 100% service every time we used them, a company worth recommending.
It was quite an unpleasant involvement. I have to say that in all of my engagements to date my experiences with Mr Express company have been by far the worst. I found the owner’s attitude towards drivers to be very unfriendly and aggressive. It was very clear that they only cared about their own profit. Drivers also have to pay attention to payments made after delivery compared to what was agreed. HIGHLY NOT RECOMMEND!!!
Have been working here for over a year and am very happy. Long hours but my coworkers make the time go by fast. Transportation is a high stress job and Mario and Tom are the best coworkers a girl could ask for
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