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Chris Nikel Chrysler Jeep Dodge Ram Fiat

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Broken Arrow, United States

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Chris Nikel Chrysler Jeep Dodge Ram Fiat Reviews | Rating 4.5 out of 5 stars (5 reviews)

Chris Nikel Chrysler Jeep Dodge Ram Fiat is located in Broken Arrow, United States on 2920 N Aspen Ave. Chris Nikel Chrysler Jeep Dodge Ram Fiat is rated 4.5 out of 5 in the category car dealerchrysler dealerdodge dealerjeep dealerram dealertruck dealerused car dealer in United States.

Address

2920 N Aspen Ave

Phone

+1 9185057051

Service options

DeliveryIn-store shopping

Offerings

Car hireCar washOil changeRepair services

Open hours

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Ronnie Fillingim

I made my appointment online and when I got to the dealership I waited for just a few minutes to pull into the bay. As soon as we pulled in we notice it looked like half the staff in the service department didn't have on a mask. I have a picture of one and his customer who does not have one. The sign walking in clearly stated masks are required. So we get it set up to be serviced with Abel, got my rental car from enterprise and they were super nice and quick. When we got the call to pick up the jeep got there no issue returned the car and started to leave when we noticed my passenger seat has been totally moved and there was mud on my passenger door. I stopped in the parking lot and threw it in reverse. Asked Abel why would there be mud or whatever on my inside door panel. His answer was we didnt open ur passenger door, I said well then why is the seat moved inside. He stated well they might have opened the glove box to check the cabin filter, which means they opened my passenger door, and he said will ofcourse to get to it. Right after he said they didn't open it at all. Then he had to get a manager just to tell him he can clean that side down. After I got on the road I noticed my oil change sticker. I asked him how many miles would my full synthetic oil change get before I had to get it change get again. He said at the counter 10k miles, my tag in my window says 5k.. I have had it serviced only at dealerships and no one has the same answer how long the oil change lasts, some have said 5k on my sticker, some put 3500 miles and this one said 10k but put on my sticker 5k. So honestly I can tell the dealerships are not consistent on their info and this one has no concern for following city rules or enforcing employees to obey their own rules about public health safety.

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William Remmert

Service department is great! We bring both of our vehicles here to keep them maintained. I have not purchased a vehicle on this lot since it was Expressway Dodge though. Bought a brand new truck last year and went in practically begging for them to just meet the price I had found and they couldn't get there. I have to make big purchases with my families best interest in mind. I will give them the opportunity, again, next time.

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Rowan Blake

We came in after a bad situation. I had a passing in the family, we had to fly down from where my husband was stationed to retrieve a vehicle that was in my name but I didn’t want while my daily driver would repossessed because it was in the persons name who had passed. I dreaded coming in, not a lot of hope of getting what I wanted and having to deal with pushy salespeople trying to get a sale. Drove up and was greeted by Bobby. He was sympathetic to the situation and made sure to only show us what we wanted. No time was wasted to push anything. Took a couple test drives and in what seemed like a blink we were driving off the lot with my dream car, even in my color I wanted. I’ve never been in a more friendly dealership that wanted to work to try and save you money. I love the straight forward pricing on the cars, no guessing or haggling. The paperwork was clearly explained in finance. All in all I highly recommend this place. My dad recommended it and that’s the only place he buys his trucks from. Very happy with the experience, thank you for my super sweet 2020 Dodge Challenger RT!

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Sheryl Opdycke

Mr. Blue and Mr. Bill Lee are amazing to deal with! Both are so friendly and upfront with us! Thanks the put my husband Bobby is his dream vehicle! Highly recommend

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Sweetie Joy

Bought our 2nd car from them all went great but receiving paper for tags I was ignored for 2 mos finally salesman helped us of course had late fees but with several calls finally got our money back. Maybe work on your rules for after sale issues.

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